Supervisor

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see

T he California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and self-motivated individuals that are ready to join our agency which funds over $60 billion of California’s budget. The CDTFA offers a fulfilling career full of benefits including a reliable income, stable benefits, prioritization of work-life balance, paid holidays, and opportunities for advancement within the agency and state service. We are committed to expanding the skills of our team members by conducting extensive training, providing an upward mobility program, and fostering a work environment that promotes collaboration and innovation among our teams. This position is in the Special Taxes and Fees Program, which manages a broad range of tax and fee programs. The position duties include leading, training and organizing a team that is responsible for analyzing and applying returns and payments associated with multiple tax programs. As the leader of the team, you will be responsible for reviewing the team’s completed work and advising on multiple complex problems. The chosen candidate will be provided all training and tools necessary to perform their job well, so if you are seeking a position that will test your leadership skills and provide a variety of challenges every week, consider joining our team!

The Business Taxes Administrator I is responsible for:

• Ensuring compliance of various tax and fees laws through team members resolving work items.
• Participating in the development of compliance and audit procedures within the unit, performing special assignments.
• Overseeing special functions such as performing quality assurance reviews or audits of completed team member’s work.
• Supporting the branch’s desk audit functions through audit selection.
• Being actively involved in creating and sustaining a great culture, developing annual goals, and working with peers and management to achieve them.
• Performing other job-related duties, as required.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California.

You will find additional information about the job in the .

Working Conditions

• Standard office environment.
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.

• Depending on your work location, you may be working in a high-rise building.

• Telework is partially available.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to
• Position requires employee to be fingerprinted and successfully pass a background investigation.

• Travel may be required up to five percent (5%) of the time.

Eligibility for Promotional Exams

In addition to meeting the Minimum Qualifications for the Business Taxes Administrator I , competition is limited to individuals who meet at least one of the following promotional examination criteria:

• Have a permanent civil service appointment with CDTFA, or
• Are current or former employees of the legislature for 2 or more years as defined in Government Code 18990, or
• Are current or former non-elected exempt employees of the executive branch for 2 or more consecutive years as defined in Govt. Code 18992, or
• Are persons retired from the United States military honorably discharged from active duty with a service disability or honorably discharged from active duty as defined in Government Code 18991. Applicants must provide a copy of discharge papers (DD 214) for verification purposes at the time of application.

Under certain circumstances other employees may be allowed to compete under provisions of Rules 234, 235 and 235.2. California Code of Regulations Rules 233, 234, 235.2 and 237 contain provisions regarding civil service status and eligibility for promotional examinations. If you are unsure of your eligibility for promotional examinations, please contact [email protected] .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to prioritize workload and meet deadlines.
• Ability to be a self-starter.
• Experience and/or ability to interpret laws, rules, regulations, policies, and procedures.
• Excellent interpersonal skills.
• Excellent customer service skills.
• Willingness to be part of a team and promote a positive work environment.
  

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

• Convenient public transportation.
• Located near Downtown, major freeway access, multiple eateries.
• The new sustainable May Lee State Office Complex is located in the Sacramento River District. It has an on-site coffee shop, cafeteria, gym, and daycare center.

For more information about the outstanding benefits offered to State Employees Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Requirements

To be considered for this position applicants must include the (SQ) for this recruitment. Applications without an SQ or an SQ that does not directly answer all the items below will not be considered . The SQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The CDTFA will not consider applicants who fail to provide an SQ with their application. Resumes do not take the place of the SQ.

Additionally, your SQ should be no more than two (2) pages in length.

Please respond directly to the following SQ items below:

1. Describe your experience in a lead/supervisor capacity.

1. As a supervisor you oversee your team. What do you feel are important factors to promote an effective team environment?

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.