Employee Relations Investigator

Job ID: 286176
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location:

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

***This role is completely remote and can be based anywhere in the US.

Your Role at Sephora

The Employee Relations team acts as a bridge between employees and Sephora with the intent to support the overall employee experience. Through functioning as a neutral resource, the ER team serves to drive consistency and fairness, assess workplace culture, investigate escalated concerns such as workplace discrimination, retaliation, or harassment and provide consultative support. The ER team will continue to support all employees with mediation, dispute resolution, assess the business climate and recommend strategies to consistently improve upon the employee experience at Sephora.

Job Summary

Reporting into the Sr. Employee Relations Investigator, this role will handle employee relations issues, investigations, and provide subject matter expertise for employee concerns across Retail and Field Support Center (Corporate). Additionally, the ER Investigator will stay current on employment laws, regulations, and best practices to ensure the integrity and effectiveness of investigations.

What You’ll Do

• Conduct thorough investigations into allegations of company policy violations with varying levels of complexities across Sephora US (Retail, Corporate, and Distribution Centers).
• Make recommendations and provide guidance with respect to corrective action, separations, performance management, policy interpretation, leave of absence, accommodations, and other complex and sensitive employment matters.
• Support internal ER projects/initiatives as needed.

Working Conditions

• Remote
• Travel up to 5-10%
• Ability to handle cases across multiple US regions/time zones and Business Units

What You’ll Bring

Experience

• Complex Workplace Investigations including Executive Level (Retail and Corporate required) – 5+ years
• HR and ER experience in Corporate and Retail Environments – 5+ years

Education

Bachelor’s Degree

Certification and Licenses (Preferred)

Juris Doctor, Association of Workplace Investigators

Competencies and Skills

Workplace Investigations

Strong Written and Verbal Communication

Executive Presence

Mediation/Conflict Resolution

Interpersonal Relationship Building

Ability to Influence across Functions/Business Groups

What You’ll Get:

The annual base salary range for this position is $99,025.00 - $131,765.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health . Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.

• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.

• Balance . You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.

• Growth . Career growth is built into every role, with access to training, development, and tuition reimbursement.

• Perks . Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.

• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful