Hotline Counselor Advocate I

Peace Over Violence
Los Angeles, CA

Hotline Counselor Advocate I

START DATE
Open position, non-exempt

SALARY
$19.25 an Hour, Temporary/Part-time

LOCATION
Remote Work must reside in California (Must be willing to work weekends and overnight shifts)

BENEFITS
No benefits


SUMMARY

Peace Over Violence is seeking an experienced and compassionate sexual & domestic violence crisis counselor. The Hotline Counselor Advocate works as part of the Intervention Division/ Emergency Response Team under the supervision of the Volunteer & Hotline Manager, the Hotline Counselor Advocate will be responsible for providing trauma informed, crisis intervention services to callers via Peace Over Violence’s L.A. Rape and Battering hotline. The hotline Counselor Advocate is on calling during a six (6) hour shift to support survivors and sig. others and is responsible for meeting survivors needs, offering and providing advocacy, follow up services, information referral, safety assessment and planning. The Hotline Counselor Advocate will provide efficient, reliable support survivors in the LA County Community and will work closely with the Intervention division team members.

Shift A: Overnight: Thursday through Sunday (4 days) 7pm to 1:30am
Shift B: Overnight: Thursday through Sunday (4 days) 1am to 6:30am
Shift C: Evening: Thursday through Sunday (4 days) 5pm to 11:30pm

Responsibilities and DUTIES

  • Provide TIR, crisis intervention, information and referrals to individuals calling the 24-hour hotline.

  • Complete telephone intakes or factsheets for data collection

  • Offer and provide Advocacy & follow up services to callers as requested.

  • Provide safety planning and needs assessment for continuation for services.

  • Offer referrals and other assistance as needed by callers.

  • Enter statistical data for contract and other reporting requirements as needed.

ADDITIONAL RESPONSIBILITIES

  • Follow Peace Over Violence confidentiality policy for all clients, staff, volunteer, and agency information.

  • Represent the agency in a positive, professional manner at all times.

  • Maintain appropriate boundaries with clients and other staff.

  • Attend staff, intervention, supervision & In-service meetings.

QUALIFICATIONS

  • Must have completed Peace Over Violence CALOES Certified 82.5 hour Counselor Advocate training or either CA 40 hours sexual assault and/or Domestic violence training.

  • Experience in providing Trauma informed services.

  • Bilingual Spanish Preferred

Applicants may submit a resume and cover letter to:
Human Resources, Email: [email protected]

No phone calls, please

Peace Over Violence is an equal opportunity employer. We do not discriminate in employment and personnel practices based on race, sex, religion, (creed), gender, gender expression, age, disability, marital status, sexual orientation, national origin, military status or any other basis prohibited by applicable law.

Peace Over Violence encourages applicants from a diverse pool of candidates including candidates of color, candidates with disabilities, candidates who identify with the LGBTQ community and others.

Posted 2025-09-02

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