Business Intelligence Engineer III

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.

Position: Business Intelligence Engineer III

Location: Sunnyvale, CA 94089

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Job Description

• Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made Earth's most customer-centric company.

• This would not be possible without the tools and expertise we use to understand customer behavior.

• The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science.

• We provide the key insight into customer behavior necessary to guide the evolution of business strategy.

• The client is an immersive audio entertainment service that deepens connections between fans, artists, and creators.

• From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, the client is innovating at some of the most exciting intersections of music and culture.

• The Data, Insights, Science and Optimization, Consumer Product and Tech (DISCO CPT) team is looking for an Analytics Lead to join a team of Data Scientists, Analytics Leads, Business Intelligence Engineers and Data Engineers who analyze big data, provide analytics and insights as well as build models and algorithms that power product for personalized experiences. DISCO CPT team focuses on accelerating customer growth by empowering Product teams to make sound, customer-centric decisions through data and insights.

• We build data pipelines, self-service analytics, insights and dashboards, deliver engagement and retention at scale.

• In this role, you will lead the analytics and insights efforts for one of the product teams.

• You will set the analytics roadmap and direction for the domain and work with stakeholders and partners to deliver self-service solutions, insights, learning white papers and models to advance our analytics and science offerings.

• The ideal candidate must be willing to effectively lead analytics solutions, prioritize across multiple stakeholders and projects and be ready to jump into a fast-paced, dynamic and fun environment.

• If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the world's largest datasets.

• We seek candidates who are passionate about data analysis and data-driven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action.

Key Responsibilities:

• Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention

• Statistical testing of A/B and multivariate experiments

• Design, build and maintain metrics and reports on program health

• Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis

• Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base

• Participate in strategic and tactical planning discussions

• Reporting to senior leadership and the team at large, on customer, product and customer insights and trends.

• Proactively developing new metrics and studies to quantify customer behavior.

• Combining online web customer behavior and offline customer attributes to gain novel and powerful understanding of Digital Music customers.

• Quickly build a thorough understanding of the Digital Music industry, its seasonality and global business trends and continually monitor the impact of important industry developments.

• Work closely with finance team to conduct business and financial analysis, including forecasting and monitoring of key business activity

Qualifications:

• 7+ years of experience working with large-scale complex datasets

• Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions

• Strong working knowledge of SQL

• Background (academic or professional) in statistics, programming, and marketing

• SAS experience a plus

• Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.

• Excellent communication skills, equally adept at working with engineers as well as business leaders

Candidate Requirements:

Yrs Exp:

• 7+ years of experience working with large-scale complex datasets

REQUIRED SKILLS

• A/B Testing, SQL, Scripting (Python, PySpark, etc.), Basic statistics

• 7+ years of experience working with large-scale complex datasets

• Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions

• Strong working knowledge of SQL

• Background (academic or professional) in statistics, programming, and marketing

• SAS experience a plus

• Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.

• Excellent communication skills, equally adept at working with engineers as well as business leaders

Top 3 must-have hard skills

• SQL

• Visualization

• Analytical Problem solving and deep dive (hypotheses-based univariate/bivariate analyses)

TekWissen Group is an equal opportunity employer supporting workforce diversity.