Accounts Receivable Supervisor

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Summary of Responsibility:

The Accounts Receivable Supervisor provides support to the A/R team and Customers through execution of various A/R related activities and processes as outlined below.

What You Will Contribute:

• Lead the Accounts Receivable team, ensuring accurate, timely processing of AR functions.
• Provide initial point of contact for all inbound A/R related calls & emails in a timely manner.
• Replies to daily customer requests for documentation; Invoices, credit card receipts, sales tax issues, work orders, etc.
• Assisting with the research & resolution of customer payment discrepancies.
• Assist with processing of daily cash deposits.
• Perform customer credit checks, account setup, and maintenance in Microsoft D365.
• Research and resolve payment discrepancies, unmatched cash, and other AR issues.
• Handle escalated customer account concerns and collaborate with sales/division leaders to resolve them.
• Provide administrative support for third-party portals and customer questionnaires.
• Train, mentor, and evaluate staff to ensure accuracy, efficiency, and adherence to policies.
• Contribute to special projects, including ERP improvements (Microsoft D365)

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• High School Diploma Required.
• Proficiency in Microsoft Office Suite (including Outlook and Excel), and other related business programs is required.
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others.
• Ability to think quickly, assess a situation and make a sound decision.
• Confirmed written and verbal communication skills. Listening, organization and priority setting skills required.
• Ability to perform job with integrity and values consistent with the Morris Group Values.

• 3–5 years’ experience in Accounts Receivable, with supervisory or team lead experience.
• Strong knowledge of AR processes, credit, and collections
• Experience with Microsoft D365 or other ERP systems preferred.

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, s exual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition #: 1353B