Manager, Lab Equipment and Automation Support Engineering

Labcorp is seeking a Manager, Lab Equipment and Automation Support Engineering to join its Invitae genetics lab in San Francisco, CA

Work Schedule: Monday – Friday, 7:00am-3:30pm

Address: 1400 16th Street, San Francisco, CA 94103

Job Responsibilities:

• Lead, train, mentor and support a team of Production Support Engineers that provide troubleshooting support for all hardware and software in a high automated diagnostics molecular laboratory
• Drive continuous process improvement programs including management of assets, in line production line metrics; up time, down time, utilization - volumes/capacity.
  Oversee hiring, coaching, and mentoring of staff
• Maintain oversight for quality of work performed and appropriate documentation
• Ensure appropriate hand-off communication and work completion between shifts
• Ensure all standard operating procedures (SOPs) are current and revised when necessary
• Support troubleshooting of down systems when an immediate resolution is not available and utilize escalation pathways to expedite securing of resources as needed
• Ensure all production line support operations are conducted in a timely manner with the meeting quality standards; i.e., laboratory equipment maintenance and first tier software and hardware support
• Manage team schedules to ensure sufficient staffing
• Communicate to the Clinical Production Laboratory team the status of production line equipment and any other essential or pertinent information
• Aid in the transfer of new technologies or changes to existing technologies into the production
• Ensure all training and competencies are completed on time for all staff
• Monitor and review with the staff, key performance indicators/dashboards and assess for continuous improvement.

Minimum Qualifications:

• Bachelors degree
• 3 years or more experience in a high complexity lab environment as an operator, lab technician, lab assistant, lab automation support engineer, or lab equipment support role
• 3 years or more experience in equipment support
  

Preferred Qualifications:

• Bachelor’s degree in Engineering or Life Sciences
• 2 years or more experience managing and leading a technical team or technical project
• 2 years or more Field Service Engineering experience for relevant manufacturers such as Agilent, Hamilton, Dynamic Devices, Tecan, Illumina, Unchained Labs
• 2 years or more experience with automated Next Generation Sequencing (NGS) workflows, including sample prep, extraction, quant/norm/pool, library prep, hyb/target capture, sequencing
• 2 years or more experience with basic programming and following programming logic and understanding pseudo-coding
  2 years or more experience qualifying and deploying laboratory equipment in a production environment
• 2 years or more experience with conducting causal analysis and implementing corrective actions plans
• 2 years or more experience developing and monitoring equipment operational metrics
  

Additional Job Standards:

• Effective troubleshooting skills to address issues while minimizing downtime
• Experience with corrective action plans (CAPs): root cause analysis (RCA), corrective actions and effectiveness checks
• Well-versed in industry standard laboratory equipment hardware and software used in high throughput molecular biology laboratories, including but not limited to:
  • Custom integrated workcells
  • Liquid handling (Hamilton STAR/STARlet/Vantage, Agilent Bravo, Dynamic Devices Lynx)
  • Scheduling software (Overlord, GBG)
  • Ancillary equipment (centrifuges, cold storage, etc.)
  • Experience in an ISO 13485/15189, GMP, GLP and/or a CLIA/CAP environment
    
• Strong organizational skills with an eye for quality and operational excellence in a high throughput and regulated production environment
• Demonstrated ability to communicate with internal stakeholders and external collaborators
• Functional knowledge in process documentation and data analysis
• Troubleshooting skills, quality mindset, and ability to thrive in a fast-paced environment
• Desire to continually learn and apply their technical knowledge through technical improvements of existing processes, systems, data capture and analysis, and training

**Pay Range: $100,000 - $138,000 / year
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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