Lead Bartender/Server

What will I be doing?

As a Lead Bartender/Server at the Embassy Suites San Francisco Airport - Oyster Point, you will be responsible for the following job duties:

• Lead and support the Taste team by providing hands-on leadership, guidance, coaching, lead by example, consistent communication to ensure smooth operations.
• Manage the guest experience at a high level by handling guest recovery, maintain awareness and hospitality standards to make positive impact on stay score, restaurant satisfaction and problem resolution.
• Responsible for inventory control, product flow and waste management. Assist with order requisitions for alcohol, N/A, mixers, garnish, and supplies. Manage the stock by following replenishment policies.
• Train, mentor, and provide feedback to Taste staff. Assist with onboarding and training new hires.
• Ensure consistent setup bar and restaurant set up in accordance to the service and cleanliness standards.
• Maintain all compliance and documentations. Ensure regular use of bar long and accurate reporting to protect the business and reduce risk.
• Participate in F&B meetings to provide feedback and suggestions.
• Collaborate with culinary team to ensure timeliness of food, consistent plating presentation, accuracy of orders being delivered, 86 items.
• Manage the team’s rest and meal breaks. Provide service recap at the end of each shift.
• Administration work as needed (to include but not limited to: creating lists, updating inventory, going through POS system for price consistency, creating menus).
• Receive, record and alcohol deliveries.
• Other duties as assigned by Supervisor/Manager.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Compensation

The pay range for this position is between $20 - $22.25/hour and is based on applicable experience and location.