Program Support Specialist

McKinley
Hesperia, CA
McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.

At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.

The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – including short term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.- Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.

The Position: We are looking for a Program Support Specialist, who is willing to embrace McKinley’s mission and H.U.M.A.N values. The Program Support Specialist is responsible for serving as primary point of crisis intervention support and liaison with respect to program implementation and operational matters, and provides professional and programmatic guidance, consultation, and support to client constituencies as appropriate.

Compensation And Benefits

The pay range we’re offering is $21.00- $25.00 hourly depending (Based) on experience.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being.

  • Medical, Dental, and Vision Insurance- we offer a company defined contribution of $620/month
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • 403(b) retirement plan with company match up to 3%
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Credit Union Membership
  • Training Opportunities to Further Personal and Professional Growth

Qualifications

  • Bachelor’s Degree Preferred
  • 2 years of prior Experience Working with Children and performing crisis intervention
  • Word Processing
  • Excellent Writing Skills
  • General Office Skills
  • Must pass pre-employment physical exam, TB and drug screening
  • Ability to commute to various sites on campus
  • Ability to physically restrain children
  • Ability to bend, stoop, kneel
  • DOJ, FBI, Child Abuse Index
  • Insurability Under Corporate Automobile Insurance

Key Responsibilities

  • Follow through on commitments made to children
  • Crisis intervention/behavior management to students who do not remain in the classroom or are causing significant disruption
  • Assist teaching teams with identifying and trouble-shooting problem areas
  • Participate with teams in developing behavior plans
  • Assist with classroom and campus coverage
  • Provide orientation to new students
  • Document incidents per agency policy
  • Assist with supervision of community day students
  • Supervise all transitions for Community and Residential students
  • Distribute Daily Logs to teachers
  • Monitor DVS behavior intervention program and report serious incidents to school districts per agency policy
  • Using personal cell phone for work related communication when agency radios and phones are not easily accessible
  • Supervise Instructional Assistants assigned to their buildings
  • All other related duties as assigned

Why Should You Apply?

  • Our Mission- work for an organization that makes a real difference in people’s lives
  • Competitive pay
  • Several benefit options
  • Employee tuition reimbursement
  • Great training for staff

Join McKinley to Be Your Best H.U.M.A.N.
Posted 2025-12-31

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