Manager, Strategy and Operations - VD

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Direct facilitates domestic and cross-border money movement, enabling clients to collect, convert, hold and send funds to more than 11 billion cards, bank accounts and digital wallets across over 195 countries and territories. Visa Direct enables person-to-person (P2P) payments, account-to-account (A2A) transfers, funds disbursements (business and government payouts to individuals or small businesses), among other use cases.

The Manager will be a member of the Visa Direct Strategy & Operations team. The team plays a key role in shaping Visa Direct’s multi-year strategy, leading strategic initiatives, providing business insights and analytics, and delivering ongoing performance reporting.

Key Responsibilities

• Conduct deep dive analyses across business growth and operational areas. Identify key trends, issues/gaps, impacts, and opportunities.
• Lead projects and/or provide support in framing and addressing key strategic initiatives, outline dependencies, execution roadmap and timeline
• Provide analytic and research support for the Visa Direct multi-year strategy and annual plan (e.g. benchmarking, competitor or customer insights), develop fact-based quantitative analysist to support recommendations,
• Support development of Visa Direct scorecard and KPIs
• Support monthly and quarterly business reviews
• Support requests for Visa Direct data and insights
• Support project management needs and ongoing operations across key cross-functional and cross-geography touchpoints

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

• Ability to identify and connect various business topics/problems, tell overall story/key points, and figure out potential solutions

• Ability to analyze large data sets and formulate insights and strategies

• Ability to see the big picture, yet strong attention to details

• Good communication skills, both written and oral, and ability to lead, collaborate, influence, and bring consensus across multiple teams

• Good problem solving and can move projects forward even in ambiguous scenario

• Proficient in PowerPoint and Excel. Experience with Tableau or Power BI is a plus

• Organized and good project management skills

Additional Information

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,300.00 to 191,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.