Automotive Repair Service Writer / Service Advisor
Job Description
Job Description
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
We are a well-established and busy automotive repair facility in Ventura County seeking an experienced Auto Repair Service Writer / Service Advisor to join our team. This role is ideal for a customer-focused professional with strong automotive knowledge who thrives in a fast-paced, process-driven environment. Responsibilities
- Deliver superior customer service as the first point of contact for service customers
- Provide thorough and accurate diagnostics and documentation of customer maintenance and repair needs
- Provide exceptional customer service that delivers repeat business
- Accurately document customer concerns and vehicle symptoms
- Create, manage, and update repair orders
- Communicate vehicle diagnostics and repair needs clearly to technicians
- Explain recommended repairs and maintenance services to customers
- Upsell necessary and recommended repairs and preventative maintenance ethically
- Provide timely status updates throughout the repair process
- Coordinate with technicians, vendors, and customers to ensure smooth workflow
- Schedule, confirm, and follow up on service appointments
- Maintain a professional appearance, positive attitude, and high energy level
- Multitask efficiently in a fast-paced automotive repair environment
- Minimum 3 years of experience as a Service Writer, Service Advisor, or Lead Automotive Technician
- Strong automotive repair knowledge and technical understanding
- Excellent communication, sales, and customer service skills
- Proven service sales ability
- Proven ability to maintain 5-star customer satisfaction ratings
- Experience working with repair shop management software
- Comfortable using computers, texting, and digital communication tools
- Ability to work effectively in a team-oriented, process-driven environment
- Familiarity with diagnostic and testing equipment
- High school diploma or equivalent
- Energetic, positive team player, and reliable
Recommended Jobs
Help Desk Engineer in Merced - Onsite
Job Description Job Description We are seeking Help Desk Engineers to join our growing teams in Merced, CA and Stockton, CA . In this role, you will provide technical support and resolve comp…
URGENTLY Hiring Caregiver 9A-2P
United Home Care was founded with a passion for providing high-quality home care services to seniors and individuals with disabilities. Our founder, who has over 20 years of experience in the healthc…
Geologist
Job Details California Resources Corporation is a publicly traded oil and natural gas exploration and production company and the largest oil and natural gas producer in California. We operate our wo…
SKIMS Director of Demand Planning
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically in…
Travel Nurse RN - Case Manager - $2,800 to $2,860 per week in Mission Hills, CA
Registered Nurse (RN) | Case Manager Location: Mission Hills, CA Agency: Compunnel Healthcare Pay: $2,800 to $2,860 per week Shift Information: Days - 5 days x 8 hours Contract…
Deckers Brands Payroll Coordinator
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is ho…
Postdoctoral Clinical Psychologist
Complete your postdoctoral hours with us! We are looking for a postdoctoral clinical psychologist who loves working with kids to join our team. ABS Kids Psychologists perform comprehensive evaluation…
Front End Developer
Front End Developer Title: Front End Developer Salary: Depending on experience Job Location: Santa Clara CA, USA. Description: As a Front End Developer at HyadesTech Inc, you will be resp…
Occupational Therapist
Occupational Therapist Career Opportunity Your Calling, Close to Home and Heart Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We bel…
Operations Associate - Part Time
Job ID: 284263 Store Name/Number: CA-The Great Mall (1348) Address: 447 Great Mall Dr Space 250A, Milpitas, CA 95035, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Par…