FT Dockworkers/Service Agents- SDM

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL currently has openings for a Full time Service Dockworker agent . The Service Dockworker agent ensure the efficient and timely processing and handling of customer outbound and inbound shipments. Success in this position depends on the ability to ensure compliance with safety, security, regulatory, and company policies, as well as the ability to work well in a team environment.

Pay range 26.00-28.00/hr

Key Responsibilities:

• Perform tasks under tight deadlines, including sorting, packing, loading, and unloading containers, while assisting with operational procedures such as shipment processing and documentation.
• Palletize and separate freight/documents, ensuring all delivery materials are ready for shipment and managing over-the-counter payments.
• Provide customer service, sales, and operational support at the Service Center by answering phone calls, greeting visitors, and resolving billing issues.
• Research shipment tracking requests, offering feedback, and attempting to resolve misplaced shipments in collaboration with Sales/Service teams.
• Operate a scanner to record shipping and package information for pickups and deliveries, and drive a forklift while maintaining adherence to work and safety procedures.
• Dispatch pick-up and delivery information promptly, arrange daily pick-up schedules, and may assist in preparing import/export documentation and customs clearance in specific markets.
• Report security breaches or unusual occurrences to a supervisor immediately and assist supervisors in orienting, training, and overseeing the work of other employees.
• Exhibit good work habits, such as punctuality and compliance with standard work practices.

Skills & Qualifications:

• • Driver's License with clean driving record
  • High School Diploma or Equivalent (GED)
  • Must be at least 18 years old
  • Computer skills proficient, Customer service & Attention to detail
  • Clear verbal and written communication skills
  • Ability to convey shipment status and operational procedures safely and effectively
  • Proficiency in managing multiple tasks under tight deadlines

Physical Requirements:

• Must be able to lift up to seventy (70) lbs. occasionally
• Must be able to lift forty (40) lbs. frequently
• Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

• Non-Exempt Hourly Pay Range $26.00-28.00/hr

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.