Systems Engineer

Job Description and Duties

Under direction of the Hypervisor Information Technology Manager (IT Mgr I), the Information Technology Specialist (IT Spec I) will provide expert level Systems Integration/Solutions Architect at the Office of Technology Services (OTech). The IT Spec I is responsible for providing expert level systems administration for virtual environment. This position has a high level analytical and systems administration responsibility on supporting project and system administration which requires working independently or working with fellow team members. The IT Spec I will work closely with internal and external customers and other units within OTech to coordinate, implement and maintain a virtual infrastructure. The specified duties of this position include but are not limited to: design, support, implementation, monitoring, maintenance, software/programming development, and troubleshooting the virtual compute resources (software, hardware, networking, and storage).

Telework

This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.

Visa Sponsorship

The Department of Technology does not provide visa sponsorship and is not an E-Verify employer

You will find additional information about the job in the .

Working Conditions

• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
• May be expected to carry a pager or cell phone.

• Periodic weekend and off shift work may be required.
• Some travel may be required for meetings, training and conferences.
• Must maintain consistent, predictable attendance.

CA Residency:

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Special Requirements

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ header should include the Job Control #, your name, “Statement of Qualifications”. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

1. Can you describe your experience managing and supporting a VMware environment, including vSphere, ESXi, and vCenter?

2. What have you done in your previous work history that qualifies you for this position?

3. Describe a time you troubleshooted a technical issue. What was the problem, what steps did you take to resolve it, and what was the outcome?

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Extensive knowledge of data processing concepts, practices, technical infrastructure, methods and principles with respect to evolving industry trends, practices and standards is required for the incumbent to consult on customer projects.
• Proper judgment in problem resolution, software implementation and database consultation is vital to the success of the projects assigned to the unit and to the integrity of our customer’s data.
• The incumbent must have a strong understanding of network architecture and application development methodologies, object-oriented analysis and design, and/or client/server systems.
• The incumbent must have excellent communication skills to provide customer support.
• Applicants should have the ability to work independently or work as part of a team in order to complete staff work, contribute through these techniques and gain closure of tasks and/or group assignments.
• Experience in multiple, diverse technologies and processing environments that includes at least two IT disciplines, including technical architecture, network management, storage area principles/networks, application development, middleware, database management, operating system administration or operations.
• Windows and Linux.
• Microsoft Hyper-V, VMware, Amazon Web Services, and Microsoft Azure.
• HP Products
• HP SAN
• Excellent oral and written communication skills; strong collaborative and team skills.
• Ability to work in a fast-paced environment and to organize/prioritize workload to meet demands.
• Ability to be able to follow oral and written directions.
• Ability to change and adapt to changing direction and technology.
• Ability to think critically, logically and creatively.
• Must be professional, reasonable and politically astute.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Required. Please see "Special Requirements" section for further information.