Dental Treatment Coordinator

Are you a master of organization with a passion for helping people navigate their healthcare journey? Star Smile Dental OC is looking for a dynamic Dental Treatment Coordinator to join our vibrant team in Anaheim Hills.

In this pivotal role, you are the vital link between our patients and providers. You won't just be "booking appointments"—you will be the person who helps patients understand their care, feel confident in their financial options, and stay on track toward a healthier smile.

Dental Treatment Coordinator

Patient Advocacy & Education

The Warm Welcome: Greet patients and manage the check-in/out process with a focus on exceptional service.

Treatment Guidance: Discuss care plans with patients using EMR systems (Athenahealth, eClinicalWorks), explaining the "why" behind their treatment in clear, friendly terms.

Patient Flow: Coordinate with the clinical team to ensure a seamless experience from the waiting room to the dental chair.

Financial & Insurance Coordination

Insurance Mastery: Verify eligibility and coverage using systems like Dentrix, Eaglesoft, or Meditech.

Billing & Coding: Manage medical billing, Medicare/Medicaid compliance, and medical collection efforts using ICD-9/10 and CPT codes.

Complex Coordination: Handle insurance verification for outpatient clinic services and ensure all documentation is HIPAA-compliant.

Office Operations

Records Management: Maintain and update detailed patient records and dental history.

Administrative Support: Manage multi-line phones, data entry, and file organization in a fast-paced environment.

full-time $25 - $30 per hour

- Competitive salary based on qualifications and experience.

Benefits: Dental insurance and Paid Time Off (PTO).

Environment: Work in a supportive, energetic, and professional outpatient clinic.

Flexible work schedule

• Dentrix
• Eaglesoft
• Open Dental

Experience: Previous experience in a dental clinic or healthcare setting is highly preferred.

Tech Savvy: Familiarity with dental/medical software like Open Dental, Dentrix, Eaglesoft, or Epic.

Knowledge Base: Strong understanding of dental terminology, insurance verification, and HIPAA regulations.

Communication: Professional phone etiquette and the ability to explain complex billing/coding (ICD-9/10) simply.

Bilingual: Fluency in a second language is a major plus!

[1] Please apply through the Jobley application form

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[2] A recruiter will contact you to schedule an interview

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[3] Interview

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[4] Job offer

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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.

*The average time from application to job offer is about one week to one month.

*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.