Service Advisor
Benefits:
- 401(k)
- Paid vacation
- Employee discount
- Health insurance
- Training
- Paid holidays
Full job description:
Super Shop Automotive is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We are offering an opportunity for a rewarding career!
We offer:
- Highly competitive compensation.
- Paid training and development.
- Medical Benefits.
- 401(k) with company match.
- Employee appreciation lunches.
- Employee bonus for referrals.
- Employee discounts.
- Excellent culture.
- Room for growth.
RESPONSIBILITIES:
- Greet customers promptly in a friendly manner.
- Obtain customer and vehicle information.
- Provide excellent customer service to all customers.
- Clearly document all vehicle symptoms as described by the customer.
- Review all current and future vehicle service needs & recommendations with every customer.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently.
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers.
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction.
- Previous customer service experience.
- Highly skilled in multi-tasking and personal organization.
- Above average energy level.
- A desire for a long term career with a growing organization.
- Personal and professional integrity.
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
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