Senior Billing Analyst

We are seeking a Senior Billing Analyst to join our Revenue Accounting Team, reporting to the Revenue Accounting Manager. This role will manage end-to-end billing processes, ensuring accurate and timely customer billing and providing clean data for revenue recognition processes. Initially, you’ll support the implementation of our new billing system and Q2C project while maintaining the current billing system, before transitioning to full ownership of ongoing billing operations.You'll work closely with our Revenue Accounting Manager and Director of Revenue Accounting to optimize billing processes and support the broader finance function.

As the Senior Billing Analyst, you will be responsible for maintaining billing accuracy and efficiency across our customer base while supporting critical system implementations. You are detail-oriented, process-driven, and passionate about creating streamlined billing operations that enhance both internal processes and customer experience.

The ideal candidate will have strong experience in SaaS billing operations, system implementations, and cross-functional collaboration. They should be comfortable managing complex billing scenarios and working with multiple stakeholders to resolve billing issues quickly and effectively. This position offers significant growth potential for someone who thrives in building and optimizing billing processes in a fast-paced SaaS environment.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.


• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Own end-to-end billing operations including invoice generation, billing schedules, and customer billing inquiries


• Manage complex SaaS billing scenarios including usage-based billing, multi-year contracts, contract amendments, proration calculations, and billing adjustments


• Develop and maintain standard operating procedures, billing controls, and process documentation


• Ensure billing data accuracy and completeness for downstream revenue accounting processes


• Handle billing dispute resolution and work with Customer Success on billing-related customer issues


• Process billing credits and support collections team as appropriate


• Support billing system implementation by providing billing expertise, process requirements, and testing support


• Partner with Revenue Accounting team to support month-end close processes


• Assist with external audits by providing billing documentation and process walkthroughs

About you

• 4-6 years of experience in billing operations, with at least 2 years in SaaS or subscription-based businesses


• Bachelor's degree in Accounting, Finance, Business, or related field

Pluses

• Solid understanding of SaaS business models, subscription billing, and revenue recognition basics


• Strong experience with billing systems implementation


• Advanced Excel skills and experience with data analysis and reporting


• Experience with Salesforce and NetSuite preferred


• Strong analytical and problem-solving skills with attention to detail


• Excellent communication skills for customer interactions and cross-functional collaboration


• Experience with usage-based or consumption billing models


• Background in high-growth SaaS environments


• Familiarity with ASC 606 revenue recognition principles


• Previous experience supporting external financial audits

Benefits

• The expected salary range for this role is between $111,000 - $140,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.


• Equity program


• 401(k) retirement plan with company matching


• Health, dental, and vision


• Flexible Spending Accounts for health and dependent care expenses


• Paid parental leave and approximately 10 days (80 hours) per year of sick leave


• Seventeen paid vacation days plus 11 federal holidays


• Membership to Modern Health to help employees prioritize mental health and wellness


• Annual allocation for Learning & Development opportunities and applicable professional membership dues


• Company-sponsored life and disability insurance


• Find out more about our Benefits and Perks

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt


• Flexible work-from-home days on Tuesdays and Fridays


• Monthly home internet reimbursement


• Select your preference of hardware (Mac or PC) and customize your desk setup


• Enjoy a wide variety of snacks and beverages in the office


• Bond over company-wide out-of-the-box events and fun activities with your team


• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice


• Take advantage of learning and career development opportunities


• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies


• One of Wealthfront’s 2021 Career Launching Companies , and ranked #2 on the “2022 Bay Area Best Places to Work ” list by the San Francisco Business Times and the Silicon Valley Business Journal


• One of Fast Company’s World's Most Innovative Companies for 2022and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”

Pursue Truth While Finding Yours

At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection . We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on the 9th of June, 2025.