Employment Services Technician

Job Description and Duties

Do you want to make a difference in the life of Californians? Are you looking for an exciting position in the area of Human Resources? The California Department of Industrial Relations (DIR) Human Resources Office is hiring for a highly-motivated individual with technical and organizational skills to join our team of talent. DIR is an equal employment opportunity employer that embodies a culture of diversity, inclusion, and equity.

Under supervision of the Staff Services Manager I (SSM I) for the Examination Unit within the Human Resources Office, the Personnel Technician I (PT I) performs technical personnel tasks in support of recruitment efforts undertaken by Divisions and programs throughout the DIR. The PT I will provide assistance to the C&P team by creating and maintaining job postings; ordering, coding, and clearing of certification lists; and releasing job applications to hiring managers utilizing the Exam and Online Cert System (ECOS).

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Personnel Technician I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

This position is located at:

DIR Human Resources Office

2180 Harvard Street, Suite 160

Sacramento, CA 95815

We offer hybrid work schedule that is consistent with the departments’s telework policy. The incumbent works in an air conditioned, low-rise office building with natural and artificial lighting. The incumbent works in a cubicle in close proximity to others.

This office will be relocating in December 2025, to the renovated New Labor Agency Building in Downtown Sacramento, at 1416 9th Street.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The incumbent must exercise a high degree of initiative, discretion/confidentiality, independence, reliability, accuracy, dependability, good judgment, and flexibility in performing a wide variety of duties. The incumbent must possess good work habits; adjust to changing priorities; pay attention to detail; and, work well under pressure. Must possess outstanding customer service skills, interpersonal and organizational skills, and conflict management skills. Must have the ability to: Interpret written material; edit written material; write effectively; analyze written and numerical data accurately, follow oral and written instructions; and make clear and concise communication expression and oral presentations, written reports, and correspondence.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include paid vacation and sick leave, paid holidays and other types of leave, comprehensive health, dental, and vision benefits with a variety of choices, and CalPERS retirement options (the nation’s largest public pension plan). For more details about employee benefits, visit the California Department of Human Resources website.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.