Business Analyst

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Keenan, now a part of Gallagher, is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve.

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

Keenan has an exciting opportunity for a Business Analyst. The Business Analyst will support EBTPA in analyzing, coordinating, implementing and problem-solving business process and technology issues. This Businees Analsyt will also manage the external applications which includes interfacing with vendors. Project management support for systems upgrades and/or major IT initiatives on behalf of the EBTPA Department.

• Serve as the business expert to interface with new or changing business process and/or technology.
• Assist with managing relationship with vendors.
• Assess EBTPA systems functionality vs. business requirements.
• Analyze data to aid the business unit in making development decisions.
• Perform end-to-end testing ensure quality delivery.
• Coordinate release notes for Mphasis release testing.
• Work with team development managers, as well as other cross-functional PM's and IT, to coordinate and manage projects between IT, the EBTPA Department, and external vendors.
• Partner with carriers on existing and future-state data exchanges.
• Support implementation of new business.
• Manage activities for multiple EBTPA applications projects for all phases of project development life cycle including plan, governance, design, test, production check-out and business readiness, including the documentation of each phase.
• Perform data mining and reporting on behalf of EBTPA business.
• Other duties as assigned.

Compensation:

The target salary range for this position is $90,000 to $104,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Required:

• Minimum of ten (10) years of claims processing experience with strong knowledge of Javelina from Mphasis and Anthem WGS.
• Experience with requirement gathering, specification writing and implementation processes for software preferred.
• Strong presentation skills required, including the ability to effectively communicate with upper management.
• Must possess analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Accurate and detailed oriented.

Preferred:

• Minimum of ten (10) years of claims processing experience with strong knowledge of Javelina from Mphasis and Anthem WGS.
• Experience with requirement gathering, specification writing and implementation processes for software preferred.
• Strong presentation skills required, including the ability to effectively communicate with upper management.
• Must possess analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Accurate and detailed oriented.

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.