Employee Relations Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions described are a summary of the role's regular duties and responsibilities. Other
duties may be assigned.
1. Employee Relations:
* Be the initial point of contact on employee relations matters within the talent management
scope of HR, including intake and assessment.
* Act as employee advocate in employee/supervisor disputes by providing a safe and open
dialogue space for associates to resolve their grievances.
* Exercise discretion in providing strategic solutions and recommendations to managers on
employee issues and development.
* Consult with Vice President of HR and General Counsel on employee legal matters or issues to
ensure prompt resolution.
* Perform investigations and resolve employee relations issues in a timely manner by applying fair,
consistent, and established guidelines, preserve confidentiality as practicable, and recommend
solutions.
* Prepare and maintain detailed investigative notes, evidence, and conclusion memos; conduct
conclusion meetings.
* Maintain all investigative documents in the relevant files.
* Update the internal employee relations tracker on a weekly basis.
* Act as the company advocate for anti-harassment, anti-discrimination, and anti-retaliation
policies.
* Work with General Counsel on employee-related subpoenas as they relate to employee-relations
matters.
* Prepare and present comprehensive oral and written updates regarding investigation findings and
progress updates; provide updates to key individuals on investigation progress as necessary.

. Employee Training and Development:
* Responsible for compliance training, including coordination and tracking for harassment
awareness and workplace violence prevention.
* Work with managers to ensure their employees are current with required trainings.
* Train, coach, and develop team and leaders on employee relations matters.
* Establish a learning culture and maintain a strong connection with all levels of staff.
* Assess talent training and development opportunities and spearhead the program; lead the
Management Enrichment Series, including topics, contents, presentation, and tracking.
* Prepare and conduct trainings, including creating engaging, accurate, and effective presentations.
* Lead the new hire onboarding experience by preparing necessary documents, new hire packets,
and presenting essential information to ensure a smooth new employee experience; coordinate
with team on manager onboarding.
* Assist with coordinating special projects, as needed.
CORE COMPETENCIES
* Leadership - Has an ability to inspire and lead others to goal achievement through day-to-day
interaction.
* Analytical - Regularly make decisions and solve problems by analyzing information and
evaluating results to choose the best solution and solve problems.
* Communication - Communicate with managers/supervisors and peers by providing information
in written and/or oral form as well as in person.
* Conflict Resolution - Has an ability to remain calm during difficult situations, resolve conflicts
and negotiate with others, settle disputes, and resolve grievances and conflicts, or otherwise
negotiate with others.
* Organization and Project Management - Organize, plan, and prioritize work.
* Discretion and Independent Judgment - Regularly exercise discretion and independent
judgment.

KNOWLEDGE, SKILLS, & REQUIREMENTS
* Minimum 3 years of hands-on experience required conducting employee-related investigations
with working knowledge of the process.
* Functioning knowledge and understanding of local, state, and federal laws governing employment
issues and applying them to employee relations matters.
* "Hands-on" experience conducting various types of workplace investigations, such as harassment,
discrimination, and retaliation.
* Excellent written and verbal communication skills with attention to detail, including reasoning
and problem-solving abilities.
* Must be comfortable and proficient with presenting and conducting trainings in a group setting.
* Ability and willingness to work well in teams and collaborative environments.
* Proficiency with MS Office or related office productivity suite is required. Familiarity with HRIS
systems.
* Ability to multi-task, prioritize, and work efficiently and independently.
* Demonstrate the ability to follow-up and follow through in a timely manner.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.