Sales Strategy and Operations Senior Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Senior Sales Operations Manager

Global Quota Strategy & Planning

We are seeking a strategic Senior Sales Operations Manager to own the global quota lifecycle and capacity planning strategy. This role is responsible for translating corporate revenue goals into actionable territory and seller-level targets, ensuring alignment across Sales, Finance, and Compensation.

This is a highly visible role that drives planning rigor, governance, and scalable growth across Global Strategic Accounts and other routes to market.

Key Responsibilities

Quota Strategy & Capacity Planning

• Lead annual and mid-year global quota planning cycles for Strategic segment, including hyperscalers

• Translate corporate revenue targets into account-, territory-, and seller-level quotas

• Design and maintain capacity models (ramp curves, productivity, churn, presales, coverage ratios)

• Align targets to LRP and Annual Operating Plan in partnership with Finance

• Conduct scenario planning and sensitivity analysis to support executive decision-making

Execution & Governance

• Own quota deployment timelines and accuracy

• Establish governance for quota adjustments and mid-year changes

• Ensure integrity across CRM, planning, and compensation systems

• Drive automation and system enhancements (e.g., planning tools, CRM integrations)

Executive & Cross-Functional Leadership

• Serve as trusted advisor to cross-functional support teams

• Present planning strategies and outcomes to senior executives

• Identify and implement opportunities to simplify, standardize, and scale global sales processes to ensure regional consistency

• Partner with HR/Comp to align incentive design with quota structure

• Lead cross-functional initiatives to improve sales productivity and scalability

What Success Looks Like

• On-time, accurate quota deployment

• Balanced territories and realistic productivity assumptions

• Improved attainment predictability

• Scalable globally aligned planning processes that support long-term growth

Qualifications

• 8+ years of experience in Sales Operations, Revenue Operations, or Strategic Finance

• 3+ years leading global planning cycles or complex cross-functional initiatives

• Deep expertise in quota planning, territory design, and capacity modeling

• Advanced financial modeling skills (Excel required; Anaplan (or other planning tool) strongly preferred)

• Experience supporting global, multi-segment sales organizations

• Strong executive presence and ability to influence senior stakeholders

• Analytical mindset with the ability to translate data into clear business recommendations

• Proven ability to build scalable processes and governance frameworks

• Bachelor’s degree required

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here .