Health Information Services Technician

IDR
Torrance, CA

IDR is seeking a Health Information Services Technician to join one of our top clients for an opportunity in Torrance, CA. This role is within the healthcare industry, focusing on managing patient health information and ensuring compliance with privacy regulations. The company emphasizes accuracy and efficiency in handling medical records and information requests.

Position Overview for the Health Information Services Technician:

  • Receive and prioritize customer requests related to patient health information from multiple sources and ensure timely processing.
  • Utilize EPIC/ROI (Release of Information) module to process medical records requests accurately and efficiently.
  • Educate customers on confidentiality and privacy regulations, including HIPAA compliance.
  • Work collaboratively with healthcare providers, legal entities, and internal teams to fulfill data requests.
  • Maintain data accuracy with a processing goal of 95% accuracy and adhere to all federal and state regulations regarding health information.

Requirements for the Health Information Services Technician:

  • Use of Epic Release of Information module and ability to elaborate on its use in detail.
  • Knowledge of HIPAA laws and data privacy regulations.
  • At least 3 years of relevant experience processing medical record requests.
  • Proficiency in data entry, processing, and use of PDF applications such as Kofax.
  • HS Diploma or GED is required for this role.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
Posted 2026-01-31

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