Manager, Banquets- InterContinental Mark Hopkins
As our new Banquet Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they've worked up an appetite for a full conference banquet or are joining us to celebrate an incredible occasion.
A little taste of your day-to-day: Event Execution & Operational Excellence Lead end-to-end banquet operations, ensuring seamless execution of meetings, weddings, galas, and VIP events
Partner closely with Culinary, Sales & Events, and Stewarding teams to deliver cohesive, high-quality experiences
Conduct pre-shift briefings and pre-event meetings to align teams on expectations, timing, and service standards
Oversee room setup, service flow, and breakdown-ensuring adherence to event orders (BEOs) and brand standards
Anticipate guest needs and resolve concerns with professionalism and urgency Leadership & Team Development Inspire, coach, and develop a diverse banquet team, fostering a culture of accountability and service excellence
Lead by example on the floor-visible, engaged, and guest-focused
Support recruitment, onboarding, and ongoing training to build a high-performing team
Manage scheduling in alignment with business levels, labor budgets, and collective bargaining agreements, coordinate with labor partners for as needed temporary staff. Guest Experience & Relationship Management Serve as a primary point of contact during events, ensuring a personalized and elevated guest experience
Build strong relationships with clients, event planners, and internal stakeholders
Handle VIP and high-profile events with discretion and attention to detail Financial & Administrative Oversight Monitor labor and operational costs to meet or exceed financial targets
Review and approve payroll, productivity, and staffing models to drive efficiency
Ensure accurate billing and reconciliation of banquet checks
Maintain compliance with health, safety, and sanitation standards Compliance & Standards Uphold all company policies, brand standards, and local/state regulations
Ensure adherence to safety protocols, food handling guidelines, and responsible alcohol service
Maintain readiness for inspections and audits
What We need from you:
2-3+ years of banquet or food & beverage leadership experience in a luxury hotel or upscale venue
Proven ability to manage large-scale, high-volume events with precision and composure
Strong leadership presence with a passion for developing teams
Exceptional communication and interpersonal skills
Financial acumen with experience managing labor and cost controls
Knowledge of banquet operations systems and event planning tools preferred
Flexibility to work evenings, weekends, and holidays as business demands Preferred Attributes: Experience in a union environment strongly preferred
Bilingual (Spanish, Mandarin, or Cantonese) a plus
Deep appreciation for luxury service standards and guest personalization
Detail-oriented with a proactive, solutions-driven mindset
Recommended Jobs
Commercial Kitchen Equipment Technician
Overview Join Nextech as a Commercial Kitchen Equipment Technician - Where Your Expertise Meets Endless Opportunity Are you ready to take your skills to the next level with a company that's…
Sales Development Representative
JOB TITLE: Sales Development Representative LOCATION: Los Angeles, CA (Onsite) REPORTS TO: Sales Development Representative Manager The Company: Sunbit builds financial technology for rea…
Associate Sales Representative - Santa Barbara, CA - Craniomaxillofacial
Who we want to work with: You’re a sales professional at heart. You love engaging with customers and colleagues – wherever that might take you. Being responsible for other’s perception of a comp…
Plating Operator | 3rd Shift
Job Description Job Description Description: AdvancedPCB is seeking a reliable, motivated Plating Operator to join our growing company. The Plating Operator will be working in a fast-paced, prod…
Production
Description Production Associate – Cosmetics Company Walnut, CA Schedule: Monday–Friday, 6:00 AM – 2:30 PM Pay Rate: $16.90 per hour Job Overview We are seeking reliable and hardworking Producti…
Travel Physical Therapist Home Health Job
Job Description Are you a dedicated Physical Therapist (PT) seeking a rewarding travel healthcare assignment in the serene beauty of Napa, California? TLC Nursing has a thrilling opportunity for a …
COORDINADORA DE CUENTA DE CLIENTE TRANSPORTE
El Coordinador de cuentas de clientes supervisa a un cliente dedicado y es responsable de la interacción con el cliente en el día a día. Trabaja con flotas dedicadas para participar en oportunidade…
IT Program Coordinator
IT Program Coordinator - Construction You'll Be Working On Large-Scale, High Impact Technology Initiatives in Your Community You'll support a portfolio of projects involving enterprise technology…
A Technician
Overall Summary A bumper to bumper, master certified technician capable of diagnosing and repairing any system of the automobile without supervision. In most cases, are leaders in the shop and chos…