DEPT SPECIALIST KEY CARRIER

ABOUT US

The Save Mart Companies is one of the largest food retailers in California and Nevada. It is home to several well-known brands in food retailing. You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx. We also have 3 distribution centers and our SMART Transportation trucking firm to transport dry groceries, frozen foods, ice, and novelties to all The Save Mart Companies stores. We are a California grown business, headquartered in the heart of one of the greatest agricultural areas of our nation - Stanislaus County.

The Modesto community is vibrant with great traditions, educational opportunities, and multi-cultural lifestyles. Aside from mild weather year-round, Modesto allows for easy access to many major tourist attractions in California. To the west lies the San Francisco Bay Area (90-miles) and the Santa Cruz Beach (115-miles). To the east is the famed Gold Country “Mother Lode” (50-miles) and a little farther you can find the majestic Sierra Nevada Mountain range, Lake Tahoe (180-miles) and Yosemite National Park (110-miles).

Some of our competitive benefits include exceptionally generous benefits package (Health, Dental, Vision, Life, 401K), Lifelong Learning Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

We are currently recruiting for the position of:

DEPT SPECIALIST KEY CARRIER - 260 S. Main St., Angels Camp, CA 95222

Job Summary :

The Key Carrier Specialist is an expert in directing front-end staff and operation in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions. The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors. This position ensures all Front-end and department standards are met during assigned shift. The Key Carrier Specialist attains the store balancing function.

Key Responsibilities and Accountabilities :

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three's A Crowd, etc.)

• Directly lead Clerks and Clerk's Helpers with focus on accountability and achieving high level of business performance assigned area

• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)

• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store

• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)

• Monitor customer experience on front-end

• Occasionally maintain total store operations in absence of store management

• Perform other duties as assigned

Hiring pay range: $16.25 - 24.00

Requirements (Knowledge, Skills and Abilities) :

• Minimum age requirement: 18 years

• Good communication and interpersonal abilities

• Good training skills

• Strong skills in supervision and coordination

• Good counting and math skills

• Ability to read and write to accurately complete all documentation

• Knowledge of Front-end operations and check stand procedures

• Knowledge of compliance and basic applicable contract/work rules

Education: High School Diploma (or G.E.D.) or additional job experience

Experience : One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience

Other : Available to work a variety of required retail hours

Physical : Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.

Competencies :

• Customer Focus

• Quality/Quantity of Work

• Personal/Interpersonal Skills

Reference: req36427

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The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.