Customer Service (remote work , no vaccination required)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns.
- Customer-focused for positive customer experience and resolution
- MUST RESIDE IN CALIFORNIA
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Recommended Jobs
Assistant/Associate/Full Professor in Senescence & Cellular Aging
DESCRIPTION The Buck Institute for Research on Aging invites applications for a faculty position at the Assistant, Associate, or Full Professor level . This position is established to honor the …
Part Time Manager (Valley Plaza Mall)
: Mainland Skate and Surf Valley Plaza Mall Bakersfield, CA Please apply by emailing your resume. GENERAL SUMMARY: Manage all retail store functions to include selling of merchandise …
Software Engineer 5 - Mobile Automation and Test
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and lang…
Class A CDL Yard Driver - Home Daily
Location: Sacramento, CA Pay: Hourly – Average $1,400 per week Schedule: Full-Time, Home Daily About the Position We’re looking for a reliable and safety‑focused Class A CDL Yard Drive…
Experienced Plumber
Wanted: Residential plumber with three years verifiable experience and clean DMV printout. High school diploma required. Salary negotiable depending on experience. CalSavers, health insur…
Software Engineer (Starshield) - Top Secret Clearance
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technolog…
Senior Software Engineer (MacOS Device Access)
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 P…
Research Engineer, Environment Scaling Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a qui…
Affordable Housing Property Manager
**HOUSING MAY BE AVAILABLE BUT NO RELOCATION OFFERED - LOCAL CANDIDATES ONLY.** Summary The Property Manager oversees a 200+, multi-building affordable housing community and is responsible for all a…