Christian Dior Fine Jewelry Director - House of Dior, Beverly
- Lead the achievement of annual sales goals across Fine Jewelry and High Jewelry, bringing both strategic thinking and hands-on energy to the business
- Develop and execute a proactive business strategy that identifies growth opportunities and keeps the category performing at its highest potential
- Analyze product sales and client feedback to share thoughtful recommendations with the Merchandising team
- Partner with the Regional and Corporate Office to plan and execute memorable events and activations that engage and grow the boutique's client community
- Build and nurture a strong book of Fine Jewelry and High Jewelry clients through genuine, relationship-first clienteling
- Create client experiences that go beyond the expected, fostering lasting loyalty and a deep connection to the House of Dior
- Actively seek opportunities to meet and welcome new clients through networking, events, and community engagement
- Set the standard for client experience across the team, ensuring every interaction reflects the warmth and elegance of Dior
- Lead, coach, and inspire a team of Client Advisors, helping each individual grow both professionally and personally
- Hold regular, meaningful touchpoints to review jewelry sales performance, celebrate wins, and address opportunities for development
- Create a team culture that is collaborative, motivated, and proud of the work they do every day
- Identify future talent with an appetite for jewelry and invest in building a strong, capable team for the long term
- Bring a genuine passion for Fine Jewelry and High Jewelry, and share that enthusiasm with your team and clients alike
- Work closely with the Merchant and Training teams to ensure ongoing product education across the department
- Represent House of Dior with the grace, knowledge, and professionalism that the Maison is known for worldwide
- Collaborate with operation team for day-to-day operational processes, including Shipping & Receiving, Inventory, and After-Sales Services
- Ensure all company policies and standards are understood, respected, and consistently upheld across the team
- Approach operational challenges with a problem-solving mindset, always looking for ways to improve efficiency and the overall client experience
- 7+ years of luxury retail management experience, ideally with a strong background in Fine Jewelry, High Jewelry, or Timepieces
- A proven ability to develop and grow UHNW client relationships
- Solid knowledge of the Fine and High Jewelry industry - products, craftsmanship, trends, and clientele
- GIA Certification preferred; a genuine passion for gemology and the craft is a wonderful plus
- A natural leader who brings out the best in their team through encouragement, clarity, and consistency
- Someone who is energized by growth, comfortable with ambiguity, and excited by the idea of building something from the ground up
- Strong interpersonal and communication skills - with clients, colleagues, and corporate partners
- Well-organized, with solid follow-through and the ability to manage multiple priorities in a dynamic environment
- Availability for a full-time schedule including evenings, weekends, holidays, and travel as needed
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