HR Generalist
- Own day-to-day administration of Northwood’s HRIS, including employee lifecycle changes, data integrity, reporting, and audits (currently Gusto; transitioning to Rippling)
- Lead benefits administration across medical, dental, vision, FSA, and other programs, including open enrollment, renewals, and employee support
- Partner on the implementation, configuration, and ongoing optimization of Rippling during and after the HRIS transition
- Serve as a primary point of contact for employee questions related to benefits, payroll, policies, and HR systems
- Ensure HR processes and data are compliant with applicable federal, state, and local regulations
- Assist with the annual performance and compensation review process by coordinating review timelines, preparing manager and employee communications, maintaining tracking tools, and supporting managers and HR partners throughout the full review cycle.
- Support broader People initiatives such as onboarding/offboarding, policy updates, and process documentation as the company scales
- 3+ years of experience in an HR Generalist, People Operations, or similar role
- Hands-on experience administering an HRIS and employee benefits programs
- Experience working with HR platforms such as Gusto, Rippling, or similar systems
- Experience leading or supporting an HRIS implementation or system transition
- Strong working knowledge of benefits administration, including open enrollment and vendor management
- Familiarity with multi-state employment compliance and HR best practices
- Highly detail-oriented with strong systems thinking and process improvement skills
- Excellent written and verbal communication skills, with a service-oriented mindset
- Experience supporting fast-growing or startup environments
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