General Manager (Grand Terrace)

Job Description

Join Miguels Family!

Do you believe food is more than just a meal? At Miguels, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.

We're looking for someone who :

• Has a contagious smile & a passion for creating positive experiences.
• Excels at communication and building rapport with guests.
• Thrives in a team environment and is always willing to help.
• Maintains a positive and can-do attitude.
• Has flexible availability, including nights and weekends (a plus!).

We offer :

• Great Compensation (DOE)
• Paid Time Off (PTO) & Paid Sick Leave (PSL)
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with up to 4% Company Match
• One Year Anniversary Day
• Free Employee shift meal

General Manager Position Summary :

The General Manager is the leader of the Front and Back of the House teams and has full business responsibility for a QSR restaurant. S/he represents the brand and business within the community and develops the team, including AGM, Shift Supervisors, and restaurant team members covering BOH and FOH responsibilities.

Essential Duties and Responsibilities

• Drives team performance in BOH and FOH towards excellence in execution and guest service.
• Creates a positive work environment to promote sales and retain top talent.
• Manages the financial and operational performance to meet and exceed company goals.
• Promotes guest service and handles guest recovery regarding restaurant issues/complaints.
• Sources, interviews, and selects top talent to fulfill current and future needs.
• Leads by example through performance management, training, coaching, and role modeling.
• Maintains a safe, secure, and healthy environment by enforcing sanitation standards and legal regulations.
• Completes other duties as assigned by Area Manager.
• Obtains a SERV Safe Certification within 90 days of hire.

Requirements

• At least 2 years of supervisory/management experience in QSR with P&L responsibilities.
• Proven ability to lead, manage, and motivate a team.
• Proficiency in English communication skills.
• Intermediate computer skills (MS Office: Excel, Word, Outlook).
• High School Diploma or Equivalent.

Additional Info

Physical Demands and Work Environment :

• Requires standing, walking, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, and smelling. Occasionally lift/move up to 50 pounds.
• Work environment includes moderate noise levels typical of a restaurant.

Job Details :

• Career Advancement / Career Plan: We promote heavily from within.