Front Office Scheduling Specialist

: Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We are a family here at PCC, each member of the team cares deeply, often for a very personal reason, and that means a lot to our patients Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve. : Scheduling Specialist/Front Office : Under the direction of the Front Office Supervisor and the Executive Director, the Scheduling specialist will schedule patient's appointments as they check out as well as follow up of pending appointments. Handling patients in the office as well as dealing courteously over the phones. Responsibilities and Competencies: Views the daily visit list, several times throughout the day, checking for appointments that have been added on by Physicians with new orders, as well as future appointments. Greets patients and visitors in a prompt, courteous and helpful manner, acknowledging their presence. Reschedules patients when Provider is out of the office. Retrieves phone messages throughout the day, returning calls promptly or at least with a call to the patient letting them know you are taking care of things. Assists Radiology scheduling for coverage as needed Working closely with Billing Dept. to make sure authorizations for Diagnostic orders. Patients that need screening mammograms or other Radiology that's routine in nature and not of an urgent matter, the patient can be given the orders to schedule directly, faxing over order as well. Maintains confidentiality of all patient and practice information,and abides by all HIPAA rules and regulations. Other duties and projects as assigned. Requirements: Graduation from accredited High School required. Knowledge of medical practice and terminology required at least 2 years experience. Front Desk/office with customer service experience required. Fluent in Spanish preferred. Computer experience/skills and typing of >25 words/min. required. Excellent people skills, verbal skills and multi-tasking skills in a fast paced environment required. Graduation from business school/college/and or business courses helpful. Medical assistant or secretarial training helpful. Must be able to stoop, bend, walk, sit for long periods, and have adequate hearing and sight. Salary Range: $18 - $27