Director, Site Reliability Engineering (San Francisco)

Title: Director, Site Reliability Engineering

REQ: 270719

Worksite: San Francisco, CA, US, 94105 (Hybrid)

Job Type: Full Time

Position Type: Regular

Department: Technology

Your role at Sephora:

As a Director, Site Reliability Engineering, you will: Develop and manage the technology roadmap for the Site Reliability Engineering (SRE) team. Lead a team of SRE engineers responsible for ensuring the reliability, performance, and scalability of our e-commerce platform. Drive continuous improvement efforts to enhance the availability, efficiency, and resiliency of our systems. Manage the SRE team budget. Define and enforce best practices and standards for monitoring, incident response, change management, and capacity planning. Provide team mentorship, guidance, and career development opportunities. Define and track key performance indicators (KPIs) and metrics to measure the reliability and performance of systems, and report progress to executive management. Collaborate with security teams to ensure the implementation of robust security measures and practices within the SRE domain. Establish disaster recovery plans and procedures, including regular testing and validation of backup and recovery mechanisms. Oversee the design and implementation of monitoring and alerting systems to proactively identify and address performance bottlenecks and issues. Lead incident post-mortems and root cause analysis. (Position allows some work-from- home flexibility, with schedule to be approved by manager. Must be able to work on site as required.)

Minimum Requirements:

Bachelors or foreign equivalent degree in Computer Science, Engineering or Information Systems.

Ten (10) years of progressively responsible post-baccalaureate experience in the offered position, as a Principal SRE, or in a closely related SRE or Production Application Support leadership role in the ecommerce industry.

Experience must include:

Managing highly scalable systems on AWS, Azure, or Google Cloud;

Managing technology budgets and optimizing resource allocation;

DevOps best practices including CI/CD pipelines and configuration management;

Incident management frameworks, response management, and post-mortem analysis; and

SRE team building and oversight.

Salary: $258,565 to $262,400 per year depending on experience.

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Please visit our career website for additional information about our benefits package.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.