Principal Training Product Manager

Overview

Provide product management support for our training products, enabling us to empower our customers to solve the world’s problems with GIS. Your role will be to collaborate with our teams to ideate, define, and lead the business management of new and existing training products. You will identify market opportunities and customer demand for new product innovations and solutions, develop ROI analysis and product strategy, and analyze ongoing performance.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.

Responsibilities

• Perform customer research, market research, and competitive analysis to identify training needs and opportunities


• Work with the leadership team to envision new training products aligned with market trends, identifying customer requirements, business objectives, target audience, return on investment (ROI), product strategy, and KPIs


• Mine and analyze data related to product sales, usage, target market segments, current customers, and competitive intelligence to provide key insights and recommendations


• Rally a team to turn the product vision into a reality, planning and executing the product lifecycle, productization plan, fulfillment processes, revenue recognition, and profitability


• Collaborate with internal marketing teams to develop and implement a go-to-market strategy for new products


• Provide post-release support to internal Esri teams, providing guidance on business/licensing model issues, business rules and policies, legal terms of use, and other topics as defined in the Productization Plan


• Work closely with all teams in Training Services to maintain existing training products, bridging any gaps in process and communication


• Build predictive models to support product management decisions, and collaborate with Esri’s business intelligence teams to ensure data access for product analytics


• Promote training products and services internally at Esri, building support, and communicating product strategy across divisions


• Create and maintain productization plans for assigned products that include detailed definitions for business models, distribution channels, and business policies

Requirements

• 8+ years of experience supporting product planning and management


• Ability to present, articulate processes, and communicate strategic objectives to secure buy-in from senior leadership and stakeholders


• Ability to cultivate strategic relationships with customers and partners


• Excellent organizational and time management skills


• Excellent written and verbal communication


• Bachelor’s in Business Administration, Marketing, or related field


• Visa Sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US

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