Warehouse & Logistics Manager

About VIAVIA

We’re VIAVIA. We’re utilizing modern technologies to build the future of how fashion is designed, developed and purchased.

We’re working to meet the needs of the fashion industry and of its style-savvy customers through three distinct products: VIAVIA.live is our e-commerce platform focused on quality-made and trend-making styles from over seventy levels, including our own eponymous brand. BNTO is our fashion rental platform, providing customers with a rotation of culture-defining styles for one simple monthly subscription. And ALMA is our modern product lifecycle and supply chain management software that features integrations all the way through the retail point of sale, seamlessly powered by our proprietary AI technology.

VIAVIA was founded in September 2021, and we are backed by industry-leading investors such as NEA, Basis Set Ventures, the AI Fund, Exor and Backend Capital.

Location

Los Angeles, CA

This is an on-site location in our LA-area warehouse

About the Role

Our Warehouse & Logistics Manager will manage our warehouse operations, across receiving, fulfillment, shipping and logistics. This is a hands-on role that will need to bring the “elbow grease” to support our fulfillment and logistics operations, but also to elevate our processes and protocols through polished business-backed improvements.

The ideal candidate has on-the-ground experience in running and growing a warehouse, ideally in the apparel space, negotiating the fast-paced world of carrier logistics, and working with vendors for inbound and outbound shipments.

• Oversee receiving, warehousing, distribution, maintenance and fulfillment operations
• Liaise and negotiate with suppliers, vendors, and freight companies
• Strategically arrange the warehouse, catalog products and process shipments
• Checking orders, bills, items received, inventory, deliveries and returns for accuracy
• Hire and a lead a growing team of warehouse support employees
• Ensure compliance with all laws and regulations, including standards of health, safety, hygiene and security
• Setup warehouse to ensure efficient utilization of the space
• Build and scale VIAVIA’s standard operating procedures
• Prepare and maintain records, reporting relevant information
• Oversee periodic cycle counts, working closely with our finance team to ensure proper reconciliation
• Lead and coach a growing team through an inclusive lens, all while ensuring labor law compliance is being met.
• Ability to lead negotiations with carriers as needed.
• Wear multiple hats in a start-up environment – you will tackle other projects or assignments as needed to ensure VIAVIA continues its growth momentum

• 5+ years experience in leadership in the warehouse, fulfillment or supply chain space. Experience inclusive of a modern third party logistics (“3PL”) company is preferred.
• Spanish language fluency is a major plus.
• Excellent understanding of e-commerce last mile delivery, of global and regional transportation and logistics, and of procurement and vendor management.
• Demonstrated experience in working with vendors for inbound and outbound shipments, including deliveries, customs clearance and more.
• Well versed in profit and loss reporting (“P&L’s”)
• Impeccable strategic thinker – able to anticipate upcoming trends and issues within the industry
• Experience with negotiations with carriers
• Strong verbal and written communication skills; can patiently and effectively communicate with a diverse and multicultural group of peers across time zones and continents
• You believe that feedback is a gift; you can receive and grow from feedback, and you are accustomed to providing thoughtful feedback to others to help them course correct, to grow and to reach new milestones
• Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams
• A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity
• Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work. You embody this on a daily basis and lead by example
• Exceptional leadership skills. You can rally your team, motivating them through challenging times while keeping morale high. People are inspired by you, and you are a continuous beacon of our values internally and externally
• Ability to travel as needed, including internationally
• Strong proficiency in Google Workspace, Microsoft Office programs, and inventory management programs
• This role can be physically demanding and requires the ability to regularly stand, walk, kneel, climb, stoop, push and pull, sometimes for extended periods of time. Additionally, this role requires the ability to lift up to fifty (50) pounds.

• Competitive compensation, including generous equity in a well-funded environment. The salary range for this position is $90,000 - $110,000 (USD). In the event a candidate is more qualified for a Senior Manager level role, the upper end of the compensation range is $130,000. Final compensation, job title and job level will depend on relevant factors such as professional experiences, location and relevant skill sets.
• Medical, dental, vision and life insurance, including a medical insurance plan with 100% coverage of employee premiums.
• Company 401(k) plan
• Flexible PTO policy and company holidays
• Paid parental leave
• And more to come!

$90,000 - $110,000 a year

#LI-DNI

Background Check: VIAVIA will make a conditional job offer in line with local, state and federal laws, and a subsequent criminal, education, and employment history background check will then be issued.

Equal Employment Opportunity Employer : We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of VIAVIA not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.