Customer Engagement Associate

Roles & Responsibilities

Business Description

• The Medication Management Solutions (MMS) business unit with in Client is a $2B Global business, with the leading share in Pharmacy Automation and IV Delivery Technology in Acute Care Hospitals, Non-Acute Care, and Retail Pharmacies.
• Its primary focus is optimizing the medication use process and ensuring patient safety through a portfolio of medical devices, software, and analytics.

Summary

• As part of the MMS US Region Marketing team, you will be supporting customer engagement strategies to support key business and growth objectives.
• We are seeking a customer-centric marketing professional with experience working with Key Opinion Leaders (KOLs) and Healthcare Professionals (HCPs).
• Ideally, looking for a resourceful and collaborative critical thinker who demonstrates familiarity with hospital pharmacy and nursing environments.
• This individual has highly polished writing and editing skills, strong presentation and verbal communication skills - generated through critical attention to detail

Experience Required

• At least 2 years of relevant professional experience and at least 2 years in a customer facing role with frequent customer interaction.

Skills & Certifications

• Demonstrates knowledge of marketing concepts and desire to advance marketing effectiveness
• Demonstrates skills in project management, ability to work with cross functional teams and execute on deadlines that meet or exceed expectations
• High degree of proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)

Eligibilities & qualifications

• Bachelor's Degree in Business Administration or Marketing, or relevant field .