Mental Health Case Manager (Full-time, TEMP)

Location: Women's Recovery Homes - Full-time, temporary role (up to 6 months) 

Compensation range (hourly): $39.66 to $40.63 (DOQ/E)

MAAC STORY 
Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at

DEFINITION
Under the direction of the Program Manager, the incumbent works in conjunction with AOD counselors to screen and assess clients’ initial and ongoing need for treatment. The incumbent will also conduct mental health screenings, provide clinical support to alcohol and drug counselors on clients’ mental health issues, promote higher levels of wellness, stability, and quality of life, assist in the prevention of acute psychiatric episodes or substance abuse relapses, and help clients to lessen the debilitating symptoms of mental illness and substance abuse.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Facilitate a range of trauma-informed group services with residents who have experienced various traumas with serious illnesses, addictions, disabilities, pregnancy, sexual/ mental /physical abuse, or neglect. Provide therapeutic, case management, and crisis intervention services to residents and families. Ability to work with a diverse cultural population and exercise independent judgment. Provide crisis intervention during working hours and as needed after work hours.
• Communicate with other involved parties and agencies on a regular basis, including other resources available to residents. Analyzes and provides advocacy and services, such as needed emergency medical care, or special needs programming Support AOD counselors with co-occurring client caseloads, training in co-occurring services, appropriate assessments and referrals Ensure flexibility of scheduling and crisis intervention services are provided to meet the needs of MAACs’ clients.
• Maintain client case files in accordance with contractual obligations and agency standards to include electronic medical records in database. Assist with implementing contractual and programmatic components. Complete all required case file documentation in a timely and routine fashion. Ensure proper documentation as required by DHCS, Medi-Cal, the United States Court System, and San Diego County.
• Participate in team meetings, trainings, individual supervision, and clinical group supervision. Participate in agency required trainings, staff meetings, quality assurance, and related activities. Attends trainings required to meet Medi-Cal standards to include: ASAM trainings, Motivational Interviewing, Evidence-Based Practice, and 5 hours of training annually in substance abuse disorders.
• Retain an Associate Marriage & Family Therapist (AMFT), Associate Clinical Social Worker (ASW) or Associate of Professional Clinical Counselor (APCC) intern number or a Licensed Marriage & Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LPCC) license with the California Board of Behavioral Sciences
• Adhere to agency and contract client confidentiality, HIPAA, and mandated reporting policies. Other duties as assigned by the Program Manager.

QUALIFICATIONS AND SKILLS
Knowledge of and Ability to:

• Able to work with potentially homeless, justice involved, and CWS involved.
• Able to work with diverse populations, people of all backgrounds, cultures, and all walks of life.
• Experience in the areas of group, individual, and family counseling.
• Experience in the areas of outreach, domestic violence, community education and development, advocacy, and case management.

Physical Qualifications:

• Experience working in a residential setting.
• Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment.
• Experience working in trauma and dual diagnosis programs preferred.
• Motivated to take on additional community involvement projects and solve problems.
• Comfortable in a fast-paced environment with multiple cases.
• Empathetic and supportive with mentorship and leadership skills.

EDUCATION/EXPERIENCE/CERTIFICATION
M.A. in Marriage and Family Therapy (MFT), Social Work (SW), or Professional Clinical Counselor (PCC) required.

• Active registration as an associate or licensed clinician with the California Board of Behavioral Sciences
• Related work experience with the justice system, substance abuse and/or immigrant populations preferred
• Bilingual Spanish-English preferred
• First Aid and CPR Certified preferred.
• Supervision hours provided by a Licensed Clinical Social Worker (LCSW)

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.