CSR-Logistics

Alcon3Pl
Riverside, CA

Lobos Staffing

9512666225

***Requirements***

  • 1 year experience with reverse logistics.
  • Experience with Order Management System (OMS) and Warehouse Management System (WMS)
  • Comfortable around a computer.
  • Familiar with spreadsheets and google docs (Optional)
  • Experience with communicating took such as teams (Optional)
  • Ability to lift and move packages as needed

****Receiving, Inbounds, and Returns Associate Duties***

Reverse Logistics (Returns Processing)

  • Receive and process small parcel returns.
  • Look up return details in the Order Management System (OMS) .
  • Inspect returned items and determine their condition:
    • New – Can be restocked as sellable inventory.
    • Open/Used – Requires further assessment for resale, refurbishment, or disposal.
  • Store returned inventory in the appropriate locations based on condition.
  • Document return issues:
    • Write detailed notes describing damage or defects.
    • Take pictures and upload them to the OMS for record-keeping.

Receiving Shipments (Inbound Processing)

  • Locate and verify incoming shipments within the Warehouse Management System (WMS) .
  • Report the received quantities and compare them with expected shipments.
  • Identify and report any discrepancies or issues, such as:
    • Damages caused by carriers – Must be documented and reported immediately.
    • Shortages or overages – Ensure accurate inventory tracking.
  • Apply billable services to inbound shipments when required, including:
    • Receiving fees per carton
    • Shrink wrapping per pallet
    • Inspection and quality control
    • Image capture for documentation
Posted 2025-12-18

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