Vehicle Service Technician

Falck  is a global emergency medical services provider originating from Denmark that services 4 states in the US including: California, Texas, Oregon, and Colorado. Falck has been operating in the US since 2010 and is the second largest private provider of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.

Click on the below link for a short video about what it means to join Falck!

Starting Pay Rate: $21.49 per hour 
(This rate includes overtime.)

Position Summary:
The main job responsibility of the Vehicle Service Technician (VST) is to decrease the crew in-service time by eliminating the need for crews to inventory unit, prevent equipment malfunctions through an intensive PM schedule, and decrease the amount of lost unit hours due to equipment issues.

Essential Functions:
The VST may be assigned one or more duties. These duties may include, but are not limited to, the following:

• Prior to the beginning of the unit’s shift responsible for inventorying and restocking vehicles with the necessary medical equipment/supplies.
• Coordinate maintenance of adequate supplies to avoid shortages.
• Maintain asset tracking and preventative maintenance schedules and records for ancillary hardware.
• Inventory medical supplies and restock all units prior to the units going in service, including but not limited to: Backboards, KED’s, Cervical Collars, Oxygen Cylinders, Biohazard Bags, Trash Bags / Cleaning Supplies, Suction Units, Bag Valve Masks, Laryngoscopes, Scoop Stretchers.
• Inventory and restock hard and soft kits as requested by Materials Manager, and as indicated by inventory levels and company policy.
• Report deficiencies, safety violations, and hazards to the On Duty Supervisor.
• Complete Unit Inventory Form completely and accurately.
• Check oxygen pressure levels and replace if below policy minimums.
• Comply with established universal precautions and isolation procedures.
• Maintain parts inventory and requisition replacement parts as necessary.
• Maintain tools in a secure, clean, and safe environment.
• Stay versed in the needs and expectations of field personnel, supervisors, and mechanics.
• Coordinate shipment of assigned miscellaneous types of field equipment to designated service centers as directed by Materials Manager.
• Attend and participate in service education classes, on the job training programs, etc. as scheduled or as directed.
• Handle, dispose of, and clean medical supplies and equipment without creating an undue exposure to blood borne pathogens.
• Ability to achieve skills taught by Falck USA personnel in repairs and related duties. Must demonstrate proficiency to instructor’s satisfaction.

  Additional Duties:
The VST may be assigned one or more additional duties. These duties may include, but are not limited to, the following:

• Turn in and report all Lost and Found items to the On Duty Supervisor.
• Use spray washer, mop, bucket, etc. to clean the inside of the unit when necessary.
• Requisition replacement parts to complete necessary repairs.
• Package equipment needing maintenance or repair for shipment to designated service center.
• Assist in lifting heavy chemical barrels and equipment, supplies, etc. as requested.
• Place and receive supply orders using the web-based inventory procurement software.
• Have knowledge of the uniform ordering and system software.
• Perform other job related duties as assigned by the Materials Manager.

Education Requirements:
The individual in this position must possess the following education requirements:

• High school diploma or general education degree (GED)
• One-year experience as an EMT preferred but not required

Physical Requirements:
The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Vehicle Service Technician.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition.

Cognitive/Psychosocial Requirements:
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats.  

Clinical Requirements:
N/A

Equipment Operated:
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator.

Frequently: Printer, telephone, clock.

Constantly: Computer

Working Conditions:
The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel approximately 5% of time.  

Environmental Conditions:
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. 

The noise level in the work environment is usually moderate.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. Falck USA reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.