Customer Relations Representative - State Farm Agent Team Member

Scott Hammond - State Farm Agent
Eureka, CA

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • 401(k) matching
ROLE DESCRIPTION:
Scott Hammond
is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our local Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. Welcome to Scott Hammond State Farm Insurance Agency in Eureka, California!

As your Good Neighbor, we are proud to serve all of California and the vibrant communities of Eureka, Arcata, McKinleyville, Fortuna, Trinidad, and Humboldt County. Our dedicated team is committed to providing you with excellent insurance plans meet to your specific needs.
That's why we offer personalized Life Insurance plans to help you and your loved ones navigate life's uncertainties with confidence.

At Scott Hammond State Farm Insurance, community support is at the heart of what we do.

As a Scott Hammond State Farm Insurance Customer service Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of a most successful insurance agency! Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. If you love a mentor-led team of folks who value Community, Hospitality, Excellence, and great Communication---this may be a career home for you!

Clearly, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are potentially eager to have you on our team.

Expect great communication, sure-fire counsel, and steadfast advocacy when you choose us as your insurance partner.

Let's have a simple conversation about Life Insurance and how we can protect what matters most to you.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to establish and meet marketing goals.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work alongside your agencys team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Ability to effectively relate to a customer
  • Property & Casualty license

Posted 2026-05-30

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