Rental Management and Sales Trainee

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Summary

The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast‑paced and touches every aspect of the business unit.

Essential Functions

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On‑Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast paced, dynamic environment
• High energy, self‑motivated, self‑directed person who is able to focus on multiple projects and activities simultaneously and to thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow‑up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate (intermediate required)

Qualifications

• Bachelor’s degree required (business administration or similar related degree)
• One (1) year or more customer service with issue resolution experience preferred
• Must be computer literate (intermediate required)

Travel

None

DOT Regulated

No

Job Category

Operations and Support

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including relevant experience, education, work location, market data/ranges, internal equity and salary ranges. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type.

Pay Type

Salaried

Benefits Information

Ryder offers comprehensive health and welfare benefits for full‑time positions, including medical, prescription, dental, vision, life insurance, disability insurance options, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Equal Employment Opportunity

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through

Contact

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800‑793‑3754.

Current Employees

If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.