ER Financial Counselor Full Time Days

Sierra Vista Regional Medical Center
San Luis Obispo, CA
ER Financial Counselor Full Time Days Location San Luis Obispo, CA :

Tenet Health Central Coast is an integrated healthcare system consisting of two acute care hospitals and several affiliated entities, including primary and specialty care, outpatient imaging and laboratories across the Central Coast. We remain committed to meeting the healthcare needs of the communities we serve and becoming the system of choice for both residents and visitors to this region. Unifying our resources under the Tenet Health Central Coast brand gives us the opportunity to enhance care coordination and access to the specialized services we bring to the region. Our network of medical professionals serves many diverse communities throughout the Central Coast, enabling all that come through our doors access to quality, coordinated care and advanced specialty services at convenient locations.

Mission: To provide quality, compassionate care to the communities we serve.

Vision: To consistently deliver the right care, in the right place, at the right time and to be a premier organization to work, where patient care and saving lives remain our focus.

We are…

A Community Built on Care (:30)

A Community Built on Care (2:30)

Sierra Vista Regional Medical Center

As the largest hospital in San Luis Obispo County, Sierra Vista Regional Medical Center strives to produce optimal outcomes and exceptional patient experiences to the community it serves. With 164 beds and hundreds of physicians, Sierra Vista puts advanced technology into the hands of experienced medical specialists to deliver quality healthcare to Central Coast residents and visitors. Its distinct, high-level services include neurosurgery, orthopedics, obstetrics, perinatology (high-risk pregnancy), neonatology (high-risk newborn care), pediatrics and trauma. Sierra Vista houses the largest Level III Neonatal Intensive Care Unit between Santa Barbara and Salinas, the only dedicated pediatric unit in San Luis Obispo County and serves as the county's designated trauma center. Sierra Vista is recognized as a leader in orthopedics, cancer care and is a Joint Commission accredited primary stroke center. Sierra Vista is fully accredited by The Joint Commission and has been serving the community since 1959.

We offer competitive salaries and benefits including a matching 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including employee assistance program (EAP)
  • Time away from work programs for paid time off, long- and short-term plan coverage
  • Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
  • Education support through tuition assistance, student loan assistance, certification support, and online educational program
  • Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
  • Registered nurses - Retirement medical benefit account (RMBA) - 2% of annual eligible income set aside in accordance with program guidelines
  • Benefits may vary by location and role

Position Summary

This position will verify patient insurance information. Collect and determine patient deductibles, co-pays and flat rates for uninsured patients. Counsel and collect patient liabilities at either bedside or in the office. Follow up on all ED accounts that have outstanding patient liability. This position will register patients, enter and update all pertinent patient information. Other duties as needed.

Qualifications

Required Training/Education/Experience/Certification:

1. Knowledge of Medical Terminology.

2. 3 years of registration experience in an acute care facility in the past 5 years.

3. Knowledge of Government regulations and requirements, managed care contracts and third-party requirements.

4. Knowledge of admissions and insurance verification and authorization processes in the hospital/medical office setting.

5. Knowledge of Federal health care guidelines.

6. Proficiency in micro soft products, data base management, and strong internet usage.

7. Strong Communication and Interpersonal skills.

8. High School or Equivalent

Preferred:

1. One year experience as an insurance verifier, or financial counselor in a health care setting OR

2. 6 months experience working in registration or as a financial counselor in an emergency department.

Pay range: $20.15- $25.06

Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience

#LI-AR2

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

2305040391

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Posted 2025-07-30

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