Dispatch Writer
Henner Tank Lines, Inc. – a premier contract carrier is looking for a motivated and professional Dispatch writer who works with the dispatcher to assist the day-to-day route operations. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance of the drivers. We are Employee owned and LOCAL.
Schedule
- Shift AM (Sunday to Wednesday) 6:30 am to 4:30 pm
Compensation:
- $22-$24 DOE
- Medical, Dental, Vision, and 401K.
Job Responsibilities:
- Answer all incoming phone calls promptly and courteously.
- Ability to Handle High volume of Phone calls.
- Strong written and oral communication skills are essential.
- Ability to work in a team environment in high pressure situations.
- Entering Load Information / Create loads in dispatch system
- Check the customer email’s and responds accordingly.
- Check dispatch board and maintain contact with drivers throughout the day
- The ability to take on future work from the customer.
- Ability to learn inventory management systems .
Additional Duties:
Willing to take on other job duties as assigned by management to support the team and business operations.
Talent Requirements:
- Two (2) years of Customer Service experience is preferred.
- Proficiency in Microsoft Office
- Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
- Effective Oral, written and Communication Skills.
- Demonstrate a high customer service commitment in a professional manner.
- Knowledge of the California Bay Area is a plus.
- Positive, patient and helpful attitude.
Education:
- High school or equivalent
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