Field Techncian

ManTech
Altadena, CA

:

ManTech seeks a motivated, career and customer-oriented Field Technician to join our team in Altadena, California.

Responsibilities include but are not limited to:

  • Resolves a broad range of technical issues in support of customer's computer and mobile hardware, software and network related issues

  • Install, configure and troubleshoot software

  • Maintain and update records and tickets using ServiceNow

  • Provides support on an as needed basis outside of normal business hours

  • Learn customers hardware and software environment to assist in manufacturing and fabrication support

  • Alerts management to issues that may require escalation with details of the situation

Minimum Qualifications:

  • 3-5 years desktop systems support experience in mid-to-large environments.

  • At least one Technical Certification such as:

    • Apple (ACMT, ACSP)

    • Windows (MCSE, MOS)

    • CompTIA A+

  • Experience using the ServiceNow problem/ticket management systems

  • Strong understanding of Apple 15.3.1 Sequoia

  • Experience with desktop imaging process and provisioning and managing computers in an Active Directory environment

  • Familiar with Windows 11, Linux-RedHat 7, Apple Jamf, Personal Identification Verification (PIV), Two Factor Authentication

  • Experience with supporting Mobile Devices

Preferred Qualifications:

  • Bachelor's or associate degree in a technical discipline from an accredited college or university

Security Clearance Requirements:

  • Must be a U.S. Citizen and be willing and able to obtain a Public Trust prior to starting this position

Physical Requirements:

  • Must be able to be in a stationary position more than 50% of the time

  • Constantly operates a computer and other office productivity machinery, such as a computer

  • The person in this position frequently communicates with co-workers, management and clients, which may involve delivering presentations ad must be able to exchange accurate information in these situations

Posted 2026-06-21

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