Health Scholar Assistant

Description

This role works closely with the Program Manager (PM) to implement program strategies, support recruitment and enrollment efforts, and ensure high-quality program delivery. The Health Scholar Assistant plays a key role in maintaining effective communication, supporting Scholars and student leaders, and ensuring compliance with all program requirements and standards.

Key Responsibilities

Program Strategy & Execution

• Support the implementation of program strategies and designs developed by the Program Manager
• Assist in executing program plans for intensive experiences, including pre-medical and international programs
• Collaborate closely with PM/RM/AVP to ensure alignment with program goals and timelines
• Maintain and track deliverables, milestones, and program outcomes

Recruitment, Marketing & Enrollment

• Assist with recruitment efforts, including attending and representing the program at recruitment events, fairs, and campus outreach activities
• Present program overviews and respond to prospective applicant inquiries via phone and email
• Support enrollment processes, including application tracking, interview coordination, and onboarding
• Prepare recruitment and marketing materials in alignment with program strategy
• Ensure timely and professional communication with applicants and prospective scholars

Operations & Program Logistics

• Support day-to-day program operations, including scheduling, space coordination, and logistics planning
• Assist in managing program documentation, trackers, and compliance records
• Ensure all scholar requirements (health records, background checks, onboarding materials) are complete and compliant
• Help coordinate intensive program logistics, including international program needs where applicable
• Support Salesforce tasks and maintain accurate data entry and reporting

Training & Facilitation

• Assist in coordinating and facilitating training sessions, workshops, and program orientations
• Support delivery of educational content, skill sessions, and program activities
• Assist with administering assessments, evaluations, and training documentation
• Collaborate with leadership teams to ensure effective training execution

Leadership & Team Support

• Support recruitment, onboarding, and coordination of student leaders
• Assist in ensuring leaders are meeting program expectations and fulfilling responsibilities
• Provide guidance and support to leadership teams in collaboration with PM/RM
• Help monitor leadership performance and ensure accountability for program requirements

Compliance & Quality Management

• Ensure adherence to program policies, procedures, and compliance standards
• Assist with audits of Scholar files, records, and online platforms for accuracy and completeness
• Track and maintain documentation to meet organizational and partner requirements
• Identify and escalate any compliance concerns or operational issues

Communication & Scholar Support

• Maintain clear, professional, and timely communication with scholars, applicants, and leadership teams
• Serve as a point of contact for scholar questions, providing support in collaboration with the Program Manager
• Ensure consistent messaging across all communication channels
• Escalate concerns or “red flag” situations appropriately

General Administrative Support

• Assist with scheduling meetings, coordinating events, and maintaining calendars
• Support execution of operational work plans set by the Program Manager
• Attend and participate in team meetings, including leadership and program meetings
• Perform additional duties as assigned to support program success

Qualifications

• Must be able to commit 20 hours per week
• Currently enrolled in or graduated from a college or university preferred
• Experience in or familiarity with the Health Scholar Program preferred
• Strong interpersonal, verbal, and written communication skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with strong organizational skills
• Ability to work independently and collaboratively within a team
• Customer service-oriented with a high level of professionalism
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred
• Flexible schedule, with availability for evenings, weekends, and recruitment events as needed

About COPE Health Solutions

COPE Health Solutions is a national, mission-driven consulting firm dedicated to transforming health care delivery and developing the next generation of health care professionals. We partner with health systems and payors to provide strategic, operational, and workforce solutions while offering experiential education programs that prepare students for careers in health care.

With offices in Los Angeles and New York and a growing national and global presence, COPE Health Solutions supports thousands of students annually through innovative education and workforce development programs.

https://copehealthsolutions.com/careers/open-positions/