Supervisor I

Job Description and Duties

Important Information: This is a 12-month limited-term appointment with the possibility of becoming permanent.

The DOJ Office of Strategic Initiatives encourages you to apply for the fully remote/hybrid schedule Supervisor I (SUP I) position available within the Continuous Process Improvement Unit (CPI)! This is a 12-month Limited-Term supervisory opportunity designed to provide the selected candidate an opportunity to gain supervisory experience, leadership development, and exposure to department-wide continuous process improvement initiatives. The selected candidate will provide leadership continuity during the incumbent’s leave.

In this role, you will lead CPI in their mission to empower the Division of Administrative Services in its continuous process improvement efforts by providing innovative and strategic solutions to optimize business processes and fostering a growth-oriented work environment. Additionally, the CPI SUP I is responsible for overseeing continuous process improvement services, supervising staff, and supporting complex department-wide initiatives. Ultimately, CPI’s vision is to optimize the California Department of Justice's business processes by implementing modern methodologies to inspire strategic planning and promote continuous process improvement.

Under the direction of the Supervisor II, the Supervisor I (SUP I) directs, supervises, and coordinates the activities of a team of analysts and support staff in the Continuous Process Improvement (CPI) Unit. CPI uses industry standard materials to partner with the DOJ to improve work processes. The SUP I is highly skilled and knowledgeable in areas of process documentation and LEAN Six Sigma methodologies and strategies. The SUP I leads projects and team members to success by practicing open communication, tracking milestones, collaborating with the OSI management team, and ensuring effectiveness is measured.

The SUP I is responsible for managing and supporting the Division’s most complex projects using appropriate strategies, which may include establishing regular communication with stakeholders as well as coordinating resources, meetings, and knowledge-share activities. The SUP I is familiar with and abides by policies, procedures, expectation memorandums, and Administrative Manuals from the DOJ, Division of Administrative Services - Office of the Chief, and the Office of Strategic Initiatives.

You will find additional information about the job in the .

Working Conditions

This position offers a fully remote or hybrid schedule, i.e. combined remote and in-office work schedules. In the event that occasional travel to work location (Sacramento) is required, notice will be provided. DOJ reserves the right to modify or terminate telework program participation upon written notice.

Special Requirements

• A fingerprint check will be required .
• Clearly indicate the Job Control Code ( JC-525940) and the title of this position in the "Examination or Job Title (s) For Which You are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to build professional and collaborative relationships with stakeholders.
• Ability to draft, review, edit and deliver technical information (including data analysis, key performance indicators and statistics) for various audiences.
• Ability to independently facilitate in-person and virtual meetings.
• Ability to manage and lead the process of change and transition.
• Ability to receive, implement, and provide performance related feedback.
• Ability to strategize, organize, prioritize, and manage multiple projects to deliver high quality work products in a timely manner.
• Ability to work well under pressure, organize and manage multiple projects, prioritize work activities, and deliver high quality, timely work products.
• Advanced writing skills and experience in drafting, reviewing, editing, and delivering technical information (such as technical documents and data analyses) to intended audiences.
• Desire to share knowledge by assisting with the training and mentoring others to foster a continuous improvement culture.
• Desire to develop and maintain collaborative and positive working environment.
• Excellent interpersonal, organizational, problem-solving and communication skills.
• Experience analyzing program data and using metrics or Key Performance Indicators (KPIs) to inform decision-making.
• Experience developing or improving business processes, policies, or operational procedures.
• Experience in or strong working knowledge of leadership, team management, and/or supervision.
• Experience in or strong working knowledge of process improvement principles, trends, and methodologies, such as Lean Six Sigma.
• Experience leading analytical staff and providing coaching, performance feedback, and workload oversight.
• Experience preparing and delivering in-person and virtual presentations.
• Experience using strong verbal and written communication skills to present information to all levels of stakeholders, including management, business and technology staff, and vendors.
• Proficiency in Microsoft Office programs (Teams, Outlook, Word, Excel, PowerPoint, OneNote, and Visio) and SharePoint.
• Continuous Process Improvement certifications such as the LEAN Six Sigma certification are encouraged but not required.
• Strong leadership, management, and supervisory skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Link and Statement of Qualifications Instructions:

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note : A separate application is required for the examination and must be submitted to the address on the examination bulletin.

Supervisor I examination link: CalCareers

Statement of Qualification Instructions:

The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. Each individual response must be numbered and include the full text of the numbered items prior to your response. Limit your SOQ to a maximum of three (3) pages, single-spaced, twelve-point Arial font.

1. Describe a process improvement initiative you led or significantly contributed to that involved analyzing an existing business process and recommending improvements.

1. Describe your experience supervising, coaching, and developing staff responsible for analytical or process improvement work.

1. Describe a situation where you partnered with stakeholders who had competing priorities or resistance to change.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts
• Other - Cover Letter is required and must be included.
• Statement of Qualifications - Please see SOQ Instructions below:

  Important Information:

  Applicants are prohibited from using unauthorized materials or technology (e.g., internet search engines such as Google), or artificial intelligence software (e.g., ChatGPT, Jobscan, Kickresume, etc.) that might serve to aid them in the application package.