Licensing Program Manager II (LPM II) / Regional Manager

Job Description and Duties

The California Department of Social Services (CDSS) serves, aids and protects disadvantaged and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s most susceptible population.

The CDSS Community Care Licensing Division is currently accepting applications for a Licensing Program Manager II (LPM II) for the El Segundo North Child Care Regional Office. Under the general direction of the Assistant Program Administrator (LPM III), the El Segundo North Child Care.

Regional Manager (LPM II) plans, organizes, and directs the activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulations. The LPM II directly supervises one to six Licensing Program Manager’s (LPM I) and clerical staff/ supervisors and ensures supervisory coverage in the regional office at all times. The LPM II will be the Regional Manager (RM) for the El Segundo North Child Care Regional Office. Travel is required.

Responsibilities include meeting with licensees or representatives on issues concerning regional implementation of regulations, making region-level decisions regarding proposed legal action on concert with legal staff, and approves/denies license application renewals, provisional licenses, and notices of operations in violation of the law. The LPM II evaluates the appropriateness and effectiveness of licensing standards, provides input to modify regulations or policy, and develops appropriate regional procedures to implement established licensing policy and to ensure uniform interpretation of regulations.

All interested applicants are required to include the POSITION NUMBER & JOB CLASSIFICATION on the STD 678 Examination/Employment Application in the Job Title section and to clearly state your eligibility (e.g., list, transfer, etc.) in the Explanations section of the Examination/Employment Application.

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Working Conditions

This is an office-centered position; however, occasional telework may be permitted.

Use of a computer for several hours a day which involves sitting most of the time but may include walking, climbing stairs, or standing for brief periods. Attend meetings, workshops and training associated with job duties. Work hours and schedules may vary. This position requires the ability to travel frequently. The reporting location for this position is 300 N. Continental Blvd., Suite 290A El Segundo, CA 90245.

This position is eligible for hybrid work in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. Headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Please include a Statement of Qualifications (SOQ) with your application for the hiring manager’s review. The SOQ will be your first interview for this position. If your qualifications are competitive, you will be invited to an on-site interview.

The SOQ should be no longer than two pages, single-spaced, and in 12-point font. Please provide answers to the following questions to the best of your ability:

1. Describe an instance where you were instrumental in resolving a conflict between two or more stakeholders. Include the end result.
2. Explain how you have worked with multiple entities to improve a process that helped achieve a common goal.

A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Failure to answer the questions required in the SOQ may result in elimination from the hiring process.

This position is designated under the Conflict of Interest Code.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Ability to work independently and as part of a team.

• Ability to exercise initiative, good judgment, and honesty.

• Possess computer skills and experience using Microsoft Office Suite, Microsoft Teams, & SharePoint.

• Ability communicate effectively and clearly, both verbally and in writing.

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.