Automotive Technician | General Service Technician

About the Role: 

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions as well as consistently meeting guest expectations for time commitments and quality. 

The hourly range for this role is minimum wage up to $38.50.   

This role is eligible for additional compensation and incentives.  Pay will be based on experience level. 

Responsibilities: 

• Perform basic vehicle diagnostics to properly identify required repairs. 

• Consistently complete Monros Courtesy Inspection process on every guest vehicle identifying documenting and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians 

• Assist in inventory management to include pulling tires and parts unloading and stocking inventory. 

• Assist with all general store duties ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 

• Consistently perform service(s) in accordance with Monros safety standards including but not limited to Monros Wheel Torque Oil safety and compliance procedures 

• Test drive vehicles in accordance with Monros Road Test policy including consistently utilizing our dedicated test drive routes while maintaining all local traffic and safety laws 

• Understand and adhere to company policies and procedures Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  

• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. 

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Qualifications :

Qualifications: 

• High School Diploma or equivalent. 

• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. 

• ASE certification and State Inspection license (where applicable) preferred. 

• Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR) 

• Required to own a basic set of tools or participate in Monros tool purchase program. 

Profile Summary: 

• Capable of performing basic automotive maintenance repair and tire services 

• Ability to diagnose problems identifying root cause and determine appropriate repair solution. 

• Ability to interpret and execute instructions furnished in written oral and diagram formats 

• Strong customer service skills 

• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. 

Work Environment & Physical Requirements: 

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level adverse weather conditions chemicals odors dirt and dust. Technicians must be able to complete the following but not limited to: 

• Ability to work flexible hours days evenings weekends and holidays. 

• Must be able to see hear lift carry and stock merchandise and supplies up to 75 lbs. without assistance. 

• Frequent standing and walking for long periods of time. 

• Frequent reaching overhead and below the knees including squatting bending stooping kneeling twisting. 

Additional Information :

Benefits  

• Performance based incentives 

• Paid vacation and holidaysfor Full-Time Teammates 

• Reimbursement for ASE Certifications 

• Reimbursement for State Inspection Licenses where applicable 

• 401keligibility immediately upon hire 

• Direct Deposit 

• Employee Discounts 

• Healthcare Vision and Dental for Full time teammates 

• Employee Access Perks 

• Career Advancement Opportunities  

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Growth Opportunity:

At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Remote Work :

No

Employment Type :

Full-time