9735 - Director - Operations Services (Walnut Creek)

Customer Success - Professional Services & OperationsSan Diego,CaliforniaBoston,United StatesTroy,MichiganWalnut Creek,CaliforniaCupertino,California

Location: US - Alameda, San Diego, Detroit, Boston

About Wind River

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.

Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The companys software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. Weve achieved recent 5G milestones including the worlds first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone.

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a Top Workplace for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world.

About the Role

The Operations Director will play a critical role in overseeing daily operations, ensuring efficiency and alignment with the company's strategic goals. This position requires a strategic thinker with strong leadership skills, capable of managing multiple teams to achieve operational excellence. The ideal candidate will have extensive experience in operational management within the software or technology industry, demonstrating a proven track record of successfully implementing processes and systems that enhance organizational effectiveness. You will be responsible for developing and executing operational strategies and ensuring compliance with industry regulations. As Operations Director, you will collaborate closely with senior management, sales and financial departments to streamline processes and improve overall company performance. You will also be responsible for identifying areas for improvement, implementing best practices, and fostering a culture of continuous improvement and innovation. Your role will involve analyzing operational data and metrics to make informed decisions, optimize resource allocation, and drive profitability. Additionally, you will be responsible for managing vendor relationships, negotiating contracts, and ensuring cost-effective procurement of resources and services. The successful candidate will possess excellent communication and interpersonal skills, with the ability to motivate and inspire teams to achieve their full potential. You will be adept at problem-solving, decision-making, and conflict resolution, ensuring smooth operations and a positive working environment. You will also be responsible for ensuring compliance with company policies, industry regulations, and legal requirements, maintaining high standards of quality and integrity throughout all operational activities. Your leadership will be instrumental in driving the company's growth, profitability, and long-term success. We offer a dynamic and collaborative work environment and opportunities for professional growth and development. If you are passionate about operational excellence and have the skills and experience required to excel in this role, we encourage you to apply and become a key member of our leadership team. Join us in shaping the future of our software company, driving innovation, and delivering exceptional value to our customers and stakeholders. Your expertise and leadership will be crucial in helping us achieve our ambitious goals and maintain our position as a leader in the software industry.

Responsibilities:

• Develop and implement operational strategies aligned with company objectives.
• Oversee daily operations and ensure efficiency across teams.
• Analyze operational data to optimize processes and resource allocation.
• Support budget management, financial planning, and cost control measures.
• Ensure compliance with industry regulations and company policies.
• Collaborate with senior management to drive strategic initiatives.
• Lead and mentor teams to foster a culture of continuous improvement.

Required Qualifications:

• Bachelor's degree in Business Administration , Management, or Software technology field.
• Minimum of 8 years of experience in operational management within the software or technology industry.
• Proven track record of successfully implementing operational improvements.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent leadership, communication, and interpersonal abilities.
• Experience managing budgets, financial planning, and vendor relationships.
• Adept at prioritizing and managing multiple initiatives
• Detail oriented with ability to work with high levels of quality and accuracy

BENEFITS

• Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote
• 100% Employee covered Medical, Dental, and Vision insurance*
• Flexible Time Off policy* + 12 observed Holidays
• 401K with company match
• Health Savings Account (HSA) and Flexible Spending Account (FSA)

The annual base salary range for this roles listed grade level is $ 170,000 to $ 220,000 plus a bonus for Colorado, New York, and New Jersey residents, and $ 185,000 to $ 240,000 plus a bonus for SF Bay Area, Greater Seattle, NYC, and Washington, DC, residents. Salary ranges are determined through interviews and a review of the education, experience, knowledge, skills, location, and abilities of the applicant, and equity with other team members. Employees in this role are also eligible for the following benefits in accordance with the terms of the Company's plans: health, dental, vision insurance, life insurance, flex time off, eligibility to enroll in 401k, and 12 paid holidays.

Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here .

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Wind River is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Diversity is foundational for Wind Rivers business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. Wind River does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.

Wind River desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, Wind River provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are examined on a case-by-case basis. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring or at any other time during the employment process. You can email us at: [emailprotected] . Please do not include personal medical information in the email.