Loan Processor Utility - Charge Off Support

Westamerica Bank
Suisun, CA

Job Description

Job Description

Description:

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must.

  • Provide support for banks Consumer and Commercial Loan Adjustment Departments
  • Proficient with MS Access, Excel & Word
  • Answer phone calls/emails from Officers regarding charge off related items
  • Applying payments to each bank correct General Ledger Accounts
  • Processing Charge-offs (C/O) and Recoveries within deadline
  • Processing special C/O requests: Contra Reversal, OREO
  • Prepare Projection Report for distribution to LAD Manager as assigned
  • Verification of Lien Release, Reconveyance, UCC Termination, Assignment of Life Insurance requests
  • Prepare & distribute Storage Labels for both LAD offices, data input to corresponding database
  • Prepare & Pay Repo Invoices
  • Liaison between internal/external auditors
  • Research information within bank systems and files
  • Daily balancing to specific GL’s
  • Preparing Fee Worksheets and Transfers
  • Scanning
  • Month end Board Reports, OREO certifications
  • Monthly Balance Offs
  • Notary, is a plus
Requirements:

  • Solid computer skills with experience working with different system applications including Microsoft Word and Excel.
  • Comfort and confidence in working directly with senior banking staff.
  • Excellent verbal and written communication including spelling and grammar.
  • PC and typing proficiency, organizational and analytical skills.

EOE

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Posted 2025-07-30

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