Restaurant Host/Hostess

 

 

 

 

 

 

 

 

 

 

 

 

 

Are you inspired by nature, fun and beauty? We invite you to join a friendly and dynamic team providing world class service. As the Restaurant Host/Hostess at the Cavallo Point Lodge team, you will enjoy a beautiful work environment overlooking the Golden Gate Bridge and the San Francisco skyline while earning competitive living wages and benefits.

Our ideal candidate would have experience working in a fast paced, fine dining restaurant. Candidate must have a passion for food and wine and the desire to create an amazing dining experience for our guests.

ESSENTIAL JOB FUNCTIONS:

• Handle all guest requests in a professional and courteous manner.
• Organize reservation template from OpenTable reservation system
• Greet and acknowledge all guests that arrive and depart restaurant
• Show guests to pre-planned table destinations
• Answer general guests’ questions regarding restaurant operations (hours, menus, bathroom location etc.)
• Answer calls when reservation line is forwarded to main host desk
• Sincere and warm interaction with all guests and consistent eye contact
• Assist with large party booking and set up
• Organizes and maintains the flow of the restaurant with the employees and managers
• Graciously interacts with guests that are waiting for tables providing timely feedback
• Embraces Cavallo Point’s Approachable Luxury Philosophy Card and Culture, inspiring the employees to follow and embrace our values and goals.
• Maintain and follow high safety standards and personal conduct.
• Follow Company policies and procedures as established in the Employee Handbook.
• Attend interdepartmental meetings as required.
• Sincere and warm interaction with all guests/clients/vendors including consistent eye contact with a smile.
• Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.
• Other duties as assigned.

ESSENTIAL WORK SKILLS

• On-going communication with managers during service
• Proper communication with line staff to assure guests needs are addressed in a timely and efficient manner
• Adhere to side work requirements as set forth by restaurant managers
• Proper host attire at all times

MINIMUM EDUCATION AND PHYSICAL REQUIREMENTS

• 2 years of fine dining experience as a host/hostess preferred
• Must have a High School diploma or equivalent, College degree preferable
• Must be able to lift 20 lbs.
• Must be able to work standing for 8+hours per day
• Trained in responsible alcohol service preferred
• Basic beverage (Wine, Beer, Liquor) knowledgeable
• POS knowledge (Micros preferable)
• Strong computer skills (Excel and Word)
• Familiar with OpenTable reservation system preferred
• Proficient conversational English
• Exception people skills, natural smiler and comfortable interacting with guests

About Our Benefits

Here are some of the benefits available to qualifying employees:

• Generous Paid Time Off program
• Health Insurance
• 401k Retirement Option
• Five-star hospitality training
• Opportunity for advancement
• Employee discount programs

About Cavallo Point

Cavallo Point Lodge is a San Francisco Bay area luxury lodge located at the foot of the Golden Gate Bridge in Sausalito. The Lodge offers luxury accommodations , fine dining, healing arts center and spa, cooking school and meeting facilities. In addition to being a member of Historic Hotels of America, Cavallo Point Lodge was named one of the "Top 10 New American Landmarks" by Travel+Leisure and also received LEED Gold Certification for its environmentally sustainable design and construction.

Pay Rate: $27.89 per hour plus gratuities