Technology and Business Manager

Job Description and Duties

Telework is available.

Under general direction of the CEA, the IT Supervisor II serves as an integral member of the Office of Statewide Technology Procurement’s (OSTP) management team and has responsibility for the oversight of complex acquisitions related to non-delegated IT and Telecommunications (Telecom) projects in accordance with Public Contract Code Sections 6611 12100 and 12120 and compliance with the Project Approval Lifecycle (PAL) Framework.

The IT Supervisor II position is designated under the Conflict of Interest Code. The IT Supervisor II is responsible for making, or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete form 700 within thirty (30) days of appointment. Failure to comply with the Conflict of Interest Code requirements, may void the appointment.

Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given. Pursuant to Executive Order, effective July 1, 2025, employees in this position will be required to report to the work site a minimum of two (2) days per week, increasing to four (4) days per week effective July 1, 2026. The specific on-site days will be determined by the department based on operational requirements.

Visa Sponsorship
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

You will find additional information about the job in the .

Working Conditions

CA Residency:
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

• Must be able to travel to customer department sites primarily in Sacramento County; however, occasional travel to other locations within California may be required.
• May be required to work outside of normal business hours to support unexpected assistance or leadership related to Division procurement related efforts.
• May be required to telework or work offsite.
• Must carry a mobile computing device (e.g., cell phone, laptop) and be available during non-business hours for unexpected assistance associated with STP procurement related efforts.

Special Requirements

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

All interested applicants are required to submit a Statement of Qualifications (SOQ) . You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

1.Describe an initiative you led or supported that demonstrated success in analyzing existing operational processes to then analyze, redesigning, and implement an updated streamlined business processes across diverse teams such as legal, procurement, security, technical, and executive leadership.

In your response, include:

• Your approach to how you gathered, reconciled, and synthesized data input from multiple stakeholders.
• How did you consider incorporating emerging technologies.
• How did you identify risks, or blockers.
• How you executed change-management strategies to ensure adoption (training, communication, feedback loops, KPIs).
• The enterprise-wide organizational outcomes that resulted from your leadership.
• Identify the critical success factors or lesson learned that came from your specific initiative

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• A clear sense of project, contract, and vendor management methodologies and best practices.
• Experience with State-level policies and procedures relating to the acquisition of statewide IT and Telecom goods and services.
• Experience in principles, practices, and trends of IT and Telecom acquisitions. Experience in current computer industry technology and best practices.
• Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiating skills, and particularly, the ability to represent the CDT effectively with all levels of government, control agencies, Legislature, key customers, stakeholders, and internal staff.
• Ability to develop and evaluate alternatives, make decisions, and take appropriate action.
• Ability to establish and maintain priorities.
• Ability to exercise a high degree of initiative, independence of action and originality, and must demonstrate tact and good independent judgement.
• Ability to effectively plan, coordinate, manage, and direct the activities of various teams.
• Ability to consult and advise interested parties on a variety of subject-matter areas, effectively translating IT and Telecom technical terms into everyday language.
• Must be proficient in Word, familiar with Excel and Visio software, and have a working knowledge of PeopleSoft ERP and Fi$Cal/Cal eProcure, Service Now, Adobe products and Sharepoint as they will be used regularly.
• Familiarity with industry standards communication tools and methodologies such as MS Teams, Skype, WebEx, Zoom.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Required. Please see “Special Requirements” section for further information.