Dispatcher FT Days HAYWARD
The Dispatcher reports to the station and operations manager. The Dispatcher supports the operations department by effectively scheduling drivers to achieve the maximum use of resources & equipment and ensure on time service is met... The dispatcher communicates with drivers and customers regarding details about shipments, arrival time, delays and discrepancies. The dispatcher arranges pick up, delivery, recovery and drops times. The dispatcher effectively communicates any special handling requirements, site location details or potential hazards or challenges. The Dispatcher is responsible for daily and future route planning and understand available resources and equipment. The dispatcher understands DOT regulations and reviews daily drivers logs and maintains various records, such as those pertaining to, vehicle maintenance and repair, freight bills, arrival times, etc. This is a safety sensitive position that falls on federal security and drug regulations.
- High School diploma or GED Required.
- 1-2 years Transportation/Trucking industry experience in a similar position.
- Basic understanding of TSA and DOT regulations as they pertain to handling of freight.
- Understands customer service and is able to provide consistent quality service.
- Knowledge of standard office procedures, practices, and skill in performing clerical work.
- Familiar with computers and MS Office suite.
- Detail orientated with the ability to prioritize tasks.
- Ability to effectively communicate in English; verbally and in writing.
- Understands local geography and traffic patterns.
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