Assistant Director of Engineering (Crowley Lake)
Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume.
Salary: $71,000 - $99,500 per year A bit about us: Owned and operated by Hospitality, Hotels are the first step of every journey. The contemporary properties are set in the heart of authentic mountain and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown. Why join us? Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass
Other company perks Job Details Job Details: As a Permanent Patient Access Manager, you will be reporting to the Director of Health Information Management/Utilization Management. You will provide operational and strategic leadership for all patient access services including scheduling, pre-registration, insurance verification, eligibility, and registration. You will also oversee switchboard operations. This position is key for ensuring smooth front-end workflow, excellent patient and caller experiences, and compliance with regulatory and organizational standards. Responsibilities: 1. Direct daily operations of patient access functions across hospital and outpatient settings.
2. Oversee switchboard operations, ensuring timely handling of incoming calls, paging, operator-assisted communication, and emergency notifications.
3. Hire, train, coach, and mentor staff across patient access and switchboard teams to build engagement and maintain high service levels.
4. Monitor registration accuracy, insurance verification, and switchboard call handling quality.
5. Ensure adherence to HIPAA, EMTALA, CMS Conditions of Participation, and regulatory standards.
6. Champion a culture of service excellence, acting as an escalation point for patient complaints or urgent communication issues.
7. Monitor and manage wait times, call abandonment rates, and paging response times.
8. Develop, monitor, and manage the operational budget for patient access and switchboard.
9. Monitor financial performance, implementing corrective actions as needed.
10. Collaborate with IT and Facilities teams to maintain reliable switchboard, paging and communication systems. Qualifications: 1. Bachelor's degree in healthcare administration, Business, or a related field preferred.
2. Minimum of three (3) years of progressive management experience in Patient Access/Patient Registration Department in a hospital-based setting.
3. Working knowledge of Medicare, Medi-Cal, and HMO/PPO billing requirements.
4. Knowledge of Title 22, EMTALA registration and patient access workflows, patient financial consent requirements, and hospital Conditions of Participation.
5. Strong organizational and leadership skills.
6. Excellent communication, problem-solving, and interpersonal abilities.
7. Ability to handle high-pressure situations calmly and professionally.
8. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
9. Working knowledge of PC based applications. Experience with medical information systems (Medi-tech preferred).
10. Certified Healthcare Access Manager (CHAM) required within one year of hire. Interested in hearing more? Easy Apply now by clicking the Apply button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
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