Senior Manager, Global Patient Safety Operations

Planet Group
Redwood City, CA


Senior Manager, Global Patient Safety Operations

The Opportunity:

This position will be responsible for managing, developing, and overseeing Global Patient Safety operational activities in the execution of safety information collection and reporting for the assigned clinical programs.

  • Participates in the development of Global Patient Safety Operations operational objectives, policies, and procedures.

  • Represent Global Patient Safety in different cross-functional team meetings. Collaborate with other functional groups to achieve clinical program goals.

  • Oversee Pharmacovigilance Contract Research Organization (PV CRO) in the execution of safety reporting in clinical studies.

  • Manage PV CROs to ensure compliance with required timelines, that potential issues are being communicated, and resolution is achieved in a timely manner.

  • Oversee reporting of safety reports to global regulatory authorities, central IRB/ethics committees, investigators to ensure compliance with global regulatory requirements.

  • Ensure timely and accurate set up of global safety reporting and safety database in assigned clinical programs.

  • Support authoring and updates of clinical trial protocols, informed consent forms, Investigator Brochure (including the Reference Safety Information section), and aggregate reports.

  • Support the execution and maintenance Safety Data Exchange Agreements/Pharmacovigilance Agreements with business partners.

  • Collaborate with other functional groups in SAE reconciliation and SAE query resolution activities.

  • Support Global Patient Safety team in other PV activities appropriate to experience and expertise.

  • May oversee or be responsible for one or more junior team member(s).
Required Skills, Experience and Education:

  • Bachelor’s degree in a healthcare field.

  • Minimum of 5 years of relevant experience in pharmacovigilance operational activities.

  • Hands-on experience working with CROs/vendors and management of external resources.

  • Strong background in safety reporting regulatory compliance and global safety reporting/regulations in clinical trials.

  • Able to problem solve, focus on details, multi-task, prioritize options, work independently, anticipate challenges and execute assigned deliverables.

  • Ability to analyze situations and data that requires conceptual thinking and in-depth knowledge of organizational objectives.

  • Ability to persuade others in sensitive/complex situations while maintaining relationships

  • An innovative team player with the capacity to be effective in a dynamic, continuously improving, and fast-paced company environment.

  • Excellent interpersonal skills, including the ability to work in cross-functional team environments and with external vendors.

  • Exercise discretion regarding highly confidential internal and external communications.
Preferred Skills:

  • Master’s Degree or higher in a healthcare field.

  • 7+ years of relevant experience in pharmacovigilance operational activities.

  • Experience working with investigator-sponsored trials, extended use programs, and business partnerships.
Posted 2025-07-30